QUALIFICATIONS FOR THE POSITION

Required:

⦁ Bachelor’s degree in social work, psychology, criminal justice or similar field with 1 years of experience working in public or social service organization.

⦁ In lieu of a degree, 3 years’ experience working in a public or social service organization.

⦁ Prior experience working effectively with adults and children from various backgrounds, cultures, lifestyles, ages, religious beliefs and economic situations.

⦁ Proven proficiency in all Office 365 Products and ability to learn new software.

⦁ Excellent interpersonal skills (listening, coaching and leadership).

⦁ Proven experience in a professional environment requiring organizational, computer, written and oral communication skills.

⦁ Ability to multi-task, delegate and prioritize tasks.

⦁ Honor SW Mission, Vision and Statement of Faith.

⦁ Must maintain composure and professionalism in highly stressful situations and balance multiple priorities effectively.

⦁ Must have valid driver’s license, clean driving record and current insurance coverage.

Preferred, but not required:

⦁ Experience working in a residential program

⦁ Knowledge of city, state and federal domestic violence service systems, policies and issues

⦁ Knowledge of domestic violence related issues and philosophy

⦁ Knowledge of trauma-informed care and practice

⦁ Understanding of the effects DV has on survivor’s thoughts and behaviors

⦁ Prior Crisis Intervention experience

⦁ Bilingual

POSITION OBJECTIVE: At Sheltering Wings (SW), our services for survivors escaping domestic abuse are reliant on a competent and compassionate staff, adaptable operations and inclusive practices. The Advocate’s primary responsibility is to oversee the day-to-day residential operations, including, but not limited to, crisis assessment and intervention, mediation, provision of basic needs and facilitation of life skills classes.

ROLES & RESPONSIBILITIES:

Specific Duties

⦁ Assists the PM-ES in training of new Direct Service employees.

⦁ Audits crisis calls/intakes/exits/accountability protocols for completion and accuracy and shares outcome with PM-ES.

⦁ Ensures intakes are completed within 24 hours of admittance and flags information still needed.

⦁ Ensures exits are completed accurately and timely with follow-up calls if needed.

⦁ Ensures resident binders are closed out and submits to the PM-ES for final approval.

⦁ Assigns and tracks resident chores and completion.

⦁ Fill needs requests for residents

⦁ Maintains and updates key fob, locker and computer assignments

⦁ Approves policy exceptions for residents and communicates updates to appropriate staff and volunteers

⦁ Facilitates life skills classes as guided.

⦁ Assists with protective order submissions.

⦁ Supports assigned Case Manager (CM) and clients to facilitate the provision of basic needs or progress toward self-sufficiency matrix goals.

Crisis Intervention, Basic Needs and Life Skills

⦁ Answers information and crisis calls as back up if Crisis Intervention Shelter Assistant (CISA) is unavailable.

⦁ Provides appropriate crisis intervention, referrals, and services for crisis calls and document accordingly.

⦁ Conducts domestic violence assessment and facilitate safety planning as appropriate. Makes referrals for crisis care as necessary.

⦁ Conducts intake process with each new resident and ensure that new residents are comfortable and safe upon admission.

⦁ Provides transportation to emergency and essential appointments for clients as appropriate.

⦁ Provides on-the-spot life skills training or assistance as needed.

⦁ Prepares resource packets as needed.

⦁ Assists with putting away shelter donations and maintains inventory of designated items.

Residential Life

⦁ Mediates conflicts between residents in a non-threatening and Christ-centered manner, in conjunction with other direct service staff members.

⦁ Ensures that residents comply with the resident handbook and addresses issues as appropriate.

⦁ Prepares resident rooms prior to admittance and coordinates with Facilities Maintenance Tech (FMT) for any repairs.

⦁ Participates in shift-exchange to communicate all pertinent information between shifts.

⦁ Conducts weekly room checks (with a 2nd staff person) and follow up when a 24 hours’ notice has been given to the resident.

⦁ Maintains appropriate documentation for resident continuity of services

⦁ Conducts exits ensuring proper staff are notified to coordinate follow-up services as appropriate.

⦁ Manages documentation for organizational purposes and grant reporting.

⦁ Conducts security checks on shift to ensure security systems, phone systems and facilities are in working condition.

⦁ Maintains an on-going head count of all residents at the shelter.

⦁ Reports any unusual and threatening behavior to the police department.

Direct Service Team Collaboration

⦁ Serves as on-call; cover shifts as needed, according to the on-call schedule.

⦁ Ensures continuity of care and services while cooperatively sharing all pertinent information, in collaboration with CMs, Advocates and CISAs.

Job Type: Part-time

Pay: $18.25 - $20.00 per hour

Expected hours: 24 per week

Benefits:

• Paid time off

Schedule:

• Evening shift
• Monday to Friday

Application Question(s):

• Will you take a fingerprint background prior to starting - required
• Will you sign the Agency's Christian Statement of faith - provided prior to the phone interview?
• Do you have a clean driving record? Required documentation from the BMV prior to starting
• When are you available for a phone interview May 29 - June 7?

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Danville, IN 46122 (Required)

Ability to Relocate:

• Danville, IN 46122: Relocate before starting work (Required)

Work Location: In person