Serene Oral Surgery is a leading-edge, technology-based oral surgery center in Hattiesburg, MS. The insurance administrator works as a member of our business operations and patient experience team. The insurance administrator executes the full range of tasks required for insurance verification, pre-authorization, claim processing, and payments.

Duties and Responsibilities

• Complete insurance verification for patients
• Ensure pre-authorization for insurance prior to each procedure
• Communicate with individual patient as needed to answer any questions
• Collaborate with insurance companies as needed regarding claims
• Submit all requirements as necessary to ensure payment
• Collaborate with third-parties as necessary to complete tasks
• Accounts receivable management
• Process monthly patient statements
• Serve as the patient’s advocate
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree, preferred
• Minimum 2 years experience as an insurance administrator; minimum 2 years in dental setting, preferred
• Proficient in insurance terminology
• Proficient in dental terminology, preferred
• Keen attention to detail with high degree of accuracy
• Able to perform multiple tasks simultaneously
• Ability to prioritize to meet deadlines
• Self-directed, requiring minimal supervision or oversight
• Excellent follow up and follow through
• Strong written and oral communication skills
• Professional phone etiquette
• Ability to creatively solve problems
• Advanced computer and office skills, including the use of scanners, printers, cloud-based claim submissions

Job Type: Permanent

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Dental Office Billing: 2 years (Required)
• dental billing: 1 year (Required)

Ability to Relocate:

• Hattiesburg, MS 39402: Relocate before starting work (Required)

Work Location: In person