The Detroit Garage is looking to hire an Automotive Repair Center Manager to join our winning team! The Detroit Garage provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We pride ourselves in having exceptionally clean and well-maintained stores, with high-quality equipment to properly serve our customers. If being part of a successful company that treats its employees like family is important to you, then The Detroit Garage is where you should be!

The Automotive Repair Center Manager is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Store Managers will greet and consult customers on their needs, while providing value-added recommendations and education on services that will result in long-term cost-savings.

RESPONSIBILITIES

• Ensure customer receive prompt, courteous, and effective service either in-person or by phone
• Act as point of contact between technicians and customers
• Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
• Keep customers informed on completion times, service expenses and possible changes
• Follow and promote our high standards of safety, organization, and cleanliness

BENEFITS

• Competitive compensation plans with strong commissions (weekly pay)
• Ownership opportunity (for the right candidate)!
• 5-day work week (NO WEEKENDS)
• Generous benefits and perks (health, vision, dental, and life insurance)
• 401(k) with company match
• Employee discounts
• Paid holidays, sick days, and PTO
• Paid training

QUALIFICATIONS

• 2 years of working experience as an Automotive Repair Center Manager/Assistant Manager or Service Manager
• Career-minded individuals looking to grow within the company
• Exceptional customer service skills
• Honesty and integrity, with a positive attitude and strong work ethic
• Team-first mentality
• Valid driver's license

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift

Experience:

• Customer service: 2 years (Required)
• Automotive service: 2 years (Required)

Work Location: In person