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TANNER NAYLOR-Farmers Insurance Agency
Farmington, UT | Full Time
$37k-46k (estimate)
1 Week Ago
TANNER NAYLOR-Farmers Insurance Agency
Farmington, UT | Full Time
$48k-64k (estimate)
8 Months Ago
Client service representative
$37k-46k (estimate)
Full Time 1 Week Ago
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TANNER NAYLOR-Farmers Insurance Agency is Hiring a Client service representative Near Farmington, UT

About Us :

We are a growing company that is looking for a dynamic individual to join our team and to grow our business with us. Our customer-focused CSR plays an integral part of the Farmers Naylor Agency team insurance agency in Farmington, Utah.

We take pride in fostering strong relationships with our clients, and prospects ensuring their satisfaction is our top priority.

As a Client Service Representative , you'll play a crucial role in providing exceptional service to our valued clients and prospective customers.

We are committed to supporting our employees' growth and development. We provide ongoing training and opportunities within the agency.

Benefits

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Responsibilities

Responsibilities :

As a Client Service Specialist, your key responsibilities will include :

  • Respond to client inquiries promptly, providing accurate and helpful information via phone, email, and in-person
  • Answer all incoming phone calls from our clients, and prospects.
  • Process company alerts and notifications within the Farmers system.
  • Follow up on client inquires and questions.
  • Resolve client complaints and issues in a professional and timely manner
  • Assist clients with policy changes, claims, and billing inquiries
  • Identify opportunities to upsell and cross-sell insurance products to existing clients
  • Have the ability to talk in front of clients and prospects to go over insurance proposals and quotes.
  • Maintain client records and documentation accurately
  • Work on quote proposals to clients and prospects
  • Providing information about our insurance products and services
  • Offering personalized insurance solutions that meet our clients' specific needs

Requirement

Requirements :

  • Prior customer service experience preferred
  • Has to be a self started and have a strong drive
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Detail-oriented and organized
  • Proficiency in using computer systems and software
  • Positive and out going attitude towards clients
  • Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

08/21/2024

Show more

TANNER NAYLOR-Farmers Insurance Agency
Full Time
$48k-64k (estimate)
8 Months Ago

The job skills required for Client service representative include Customer Service, Problem Solving, CSR, Billing, Written Communication, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Client Service Representative.

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