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Position Description
Accountability
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations execution, controllable profit plan achievement, guest count growth, and sales building activities.
The General Manager is responsible for the supervision of 2 to 3 Restaurant Managers and approximately 15 - 50 crew members to direct and ensure guests are provided with “Wow Moments” of hospitality with their dining experience while upholding service and quality standards.
Additional responsibilities include a focus on building great teams through employee development and retention, execute with efficiency with continuous operational improvements, understanding P&L statements, operating plans, costs and demonstrates a drive for results.
Key Business Areas
A “Key Business Area” is an area of performance in which the General Manager must be successful to meet their accountabilities. The Key Business Areas are as follows:
1. Represents and embodies The Denny’s Way key actions; Passion for Culinary, Obsessed with Hospitality,
Execute with Efficiency, Pride for Environment, Build Great Teams and Drive for Results.
2. Willingness to assist others without being asked.
3. Ability to prepare and interpret business reports and schedules, analyze data, and develop solutions to ensure operating goals are achieved.
4. Directs restaurant operations with responsibility for guest service, brand standards execution, and employee training.
5. Achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result.
6. Ensures timely implementation and ongoing execution of all determined initiatives and marketing promotions.
7. Develops Restaurant Managers and crew employees through training programs, individual development plans, and assignments.
8. Ensures all equipment and facilities are in compliance with state and local regulations and takes corrective action when required.
9. Attract, hire, onboard, develop, and retain the best crew talent to meet staffing requirements and guest service standards.
10. Proactively handles employee relations issues and deviations from brand standards; involves the District Manager as appropriate to resolve issues.
11. Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
12. Ensure that proper security procedures are in place to protect employees, guests, and assets.
13. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
14. Work to create and maintain an enjoyable and respectful environment for our guests and employees.
15. Maintain compliance with all Denny’s employment policies, including all state, local, and federal regulations.
16. Follows management cash handling procedures.
17. All other tasks and duties as assigned.
Essential Functions
Position Qualifications
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or tasks which may be required to be performed in this position.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Education:
License/Certification:
Ability to Relocate:
Work Location: In person
Full Time
$51k-63k (estimate)
02/13/2024
05/27/2024