Salary: $84,302.40 - $118,040.00 Annually
Location : Elk River 55330-1692, MN
Job Type: Full Time
Job Number: 2024-01568
Department: Health & Human Services
Opening Date: 05/21/2024
Closing Date: 5/29/2024 11:59 PM Central
Job Summary
Do you have management experience?
Are you looking to give back and make a difference in the community?
Come join our team at Sherburne County where you can serve your community while enjoying the benefits of work-life balance!
This includes up to 21 paid days of PTO, flexible time off and up to 12 holidays per calendar year.
The Health & Human Services Supervisor role provides supervision of staff in the Child Protection program areas. This position ensures that quality services focusing on the health and safety of clients in compliance with policy and statute.
Hiring range: $84,302 to $101,171. Starting rate will depend on experience, education, and qualifications.
In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 5/29/2024 in order to be considered.
This position is located at the Government Center in Elk River, MN. Our regular business hours are Monday-Friday 8:00am- 4:30pm, though the department provides staff with flexibility in effort to strive for a desired work/life balance. Sherburne County is one of the fastest growing counties in Minnesota, where you can find a nice blend of suburban and rural life. If you are interested in bringing your skill and talent to a dynamic department in a growing community, we encourage you to apply for this great opportunity.
Learn more about our and a .
As a thriving organization fueled by people passionate about serving our community, Sherburne County strives to support and engage employees through investments in competitive compensation and equitable benefits; a culture that promotes physical and emotional wellbeing; opportunities for professional growth and a sense of honor and purpose.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
These examples of typical duties do not include all possible tasks for this classification and do not limit the assignment of related tasks. Regular attendance according to the department's approved work schedule is required for all Sherburne County positions.
Supervision of Child Protection Unit

• Consult with employees.
• Screen requests for services which do not fit routine procedures.
• Assign cases.
• Provide direction and skillfully ask question to guide staff.
• Review case records for quality, content, and accuracy.
• Review and approve expenditures.
• Convene and lead administrative reviews and unit meetings.

Service Development and Monitoring

• Coordinate and write policy.
• Monitor purchased services.
• Work with management team to coordinate service delivery and planning.
• Work with other units in developing request for proposals, purchase of service contracts, grant applications and specialty assignments.
• Ongoing monitoring of outcome measures, following agency policy, rule, and statute.
• Implement contracts with Managed Care Organizations.
• Support and promote department efforts around Diversity, Equity, Inclusion and Belonging including promoting a greater understanding and respect for diversity within our workplace and communities

Fiscal and Program Reporting

• Prepare periodic reports on programs, services, and client populations; some independently and others within a work team, for the Director and Federal and State agencies to document compliance and to provide data.
• Design, and help prepare monthly, quarterly, and annual reports.
• Respond to requests found in Bulletins from the Minnesota Department of Human Services.
• Coordinate reporting efforts with accounting personnel. This includes the management of time reports, targeted case management, and other requirements.
• Supervise and maintain the integrity of the information system for worker-generated data and program reporting.

Supervision and Development of Unit

• Recruit, interview, select, train unit employees and prepare job descriptions.
• Guide employees' job performance through orientation, consultation, administrative supervision and reflective supervision practices.
• Evaluate, coach, support, and teach staff through words and behaviors.
• Implement and adhere to County policy and union contract agreements in matters affecting employee's job behavior.
• Have crucial conversations with staff when necessary, holding clients in the room during all decisions.

Management Teamwork

• Work with management team to coordinate service delivery and planning.
• Meet regularly with the management to provide information regarding programmatic changes and staff concerns.
• Promote harmony within the workplace and contribute to a high trust environment.

Community Interaction

• Provide and participate in positive community relations, training, and planning.
• Develop community committees and councils
• Represent the Department on appropriate committees.
• Assist community organizations in program development related to Social Services.
• Work with County Communications Media Specialist and Manager to provide information to the public.

Minimum Qualifications
Education : Bachelor's Degree in Social Work or closely related field
Experience : Minimum of 3 years of directly related work experience as a Social Worker/Case Manager in a county or human services agency.
Must have a valid MN driver's license and reliable vehicle.
Preferred qualifications:

• Master's degree in social work or a related field.
• Supervisory experience.
• Social work licensure.
• Leadership or management training.
• Training in SSIS

Supplemental Information

Desirable Knowledge, Skills and Abilities

• Knowledge of community resources available.
• Knowledge of the objectives and functions of state human service programs.
• Ability to effectively provide direction and guidance to staff.
• Ability to independently make decisions supported by logical decision-making.
• Ability to assess staff training needs and implement training programs.
• Ability to identify potential problems and recommend solutions.
• Ability to organize and prioritize work.
• Ability to process detailed information in an organized manner.
• Ability to effectively communicate verbally and in writing.

Knowledge, Skills and Abilities Required

• Skills needed include interviewing, information collection, assessment, counseling, program development, advocacy skills, leadership abilities, report writing and resource development, maintain objectivity.
• Develop and maintain a thorough working knowledge of all Federal/State laws, Department and County-wide policies, protocols and procedures that apply to the performance of this position.
• Develop and maintain a thorough working knowledge of court processes, mental health, maltreatment, and delinquency.
• Demonstrate by personal example the service excellence and integrity expected from all employees.
• Develop respectful and cooperative working relationships with co-workers, including sharing knowledge with others and participating in new employee training.
• Communicate effectively and professionally with human services staff, other county employees, clients, and the public.
• Confer regularly with and keep one's immediate supervisor informed on all important matters pertaining to assigned job accountabilities.
• Represent the County in a professional manner to all clients, professionals, and community members when doing the County's business.
• Ability to handle confidential and data privacy issues appropriately.
• Ability to handle contentious issues appropriately.
• Ability to solve problems and determine appropriate course of action.
• Ability to interpret a variety of instructions furnished in written, oral, diagrams or schedule forms.
• Ability to manage crisis situations.
• Work cooperatively with members of management and co-workers.

Accountabilities Shared By All Employees

• Performs job responsibilities in a manner consistent with the County's vision, mission, and values.
• Develops and maintains a thorough working knowledge of all department and county-wide policies, protocols and procedures that apply to the performance of this position.
• Develops respectful and cooperative working relationships with co-workers.
• Informs immediate supervisor of all-important matters pertaining to assigned job responsibilities.
• Seeks opportunities for further personal growth and development.
• Represents the County in a professional manner to all internal and external contacts when doing the County's business.
• Complies with all rules and policies in order to maintain a safe work environment.

Hiring Salary Range
$84,302 - $101,171
Interviews : Selected candidates will be notified via email May 30th - June 3rd to self-schedule onsite first interviews for June 7th.
Hours of Work
This position has a usual work schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday; may include occasional evening and weekend hours.
Physical Requirements and Work Environment Must be able to endure extended travel, up to 8 hours or more per day. Must be able to provide own means of transportation when county vehicles are not available. May be required to travel to remote areas and in all weather conditions.
Must be able to exert very moderate physical effort in light work, typically involving some combination of kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (15-25 pounds).
Typical Working Environment: 95% Inside Work (office and field work), 5% Travel.
Work is performed both in the office and in the field (some examples of settings include client's: homes, apartments, hospitals, group homes, schools, shelters, correctional facilities, and treatment facilities). Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury in the office. Field visits to clients' homes may expose employee to unsanitary conditions, communicable illnesses, infrequent exposure to health hazards, unpredictable and/or unsafe environments.
Likelihood of verbal abuse and threats from hostile, frustrated clients and may include unpredictable situations.
Sherburne County offers a comprehensive benefits package, including:

• Medical (employee, employee spouse, employee child(ren), or family coverage). Monthly premiums for Employee only coverage are covered 100% by the county.
  • County Contributions to VEBA and HSA plans
• Employer paid $25,000 Term Life Policy
• Optional Benefits:
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Life Insurance for self, spouse and child(ren)
  • Short-Term Disability
  • Long-Term Disability
  • Flexible Spending Accounts (Health Care Reimbursement and/or Dependent Care Reimbursement Account)
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Care Insurance
  • Deferred Compensation Plan

Annual Paid Time Off accrual of 21 days to start, increasing up to a maximum of 33 days per year.

12 paid holidays

Paid Parental Leave

On-Site Well@Work Clinic available to Sherburne County Employees and Dependents covered under our plan.

Employee Assistance Program (EAP)

Public Employees Retirement (PERA):

Part-Time employees working less than 30 hours per week, Seasonal, Temporary and Interns are not eligible for benefits.
01

To receive credit for the responses you share in the supplemental questions, you must provide supporting information within the Education and Work Experience sections of the application (not a resume). Your application should reflect all education and degree information, internship (paid/unpaid), volunteer, and professional work experience (each position should be listed separately). It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Ensure the answers to your questions match the information filled out in the Education and Work Experience section of your application. If the answers to your questions are inconsistent with your application information, you will not receive credit for the question. Any misstatements, unclear, or falsification of information may eliminate you from consideration. Each question must be completed in its entirety, as asked. A resume will not be accepted in lieu of an incomplete application. "See Resume" is not a valid response to any questions.

• I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score which may make me ineligible for further consideration in this recruitment process.

02

Note the following when responding to questions: One-year full-time experience equals 2080 hours, or 40 hours per week. Part-time hours must be pro-rated, for instance two years working 20 hours per week equals one year of full-time experience. Select "yes" below, if you have read and understand this.

• Yes
• No

03

List your highest level of education. (Degree(s) must be held by the closing date of this recruitment.)

• Bachelor's degree
• Master's degree or higher
• None of the above

04

In what field of study did you receive your degree? i.e. Social Work, Psychology, etc. (Do not write 'See Resume').
05

You must have a valid driver's license to qualify for this position. Do you have a current Minnesota driver's license or are you eligible to obtain one upon offer of employment?

• Yes
• No

06

List your years of experience working as a Social Worker.

• Less than 3 years
• 3 years but less than 5 years
• 5 years or more
• No Experience

07

At which agencies have you worked as a Social Worker?
08

How many years of work-related experience do you have working in a local, state, or federal government human services agency?

• No experience
• Less than 1 year
• 1 year but less than 3 years
• 3 years but less than 5 years
• 5 years or more

09

Describe your experience working in a human services agency in local, state, or federal government. Include where this experience was acquired including your level of client interaction.
10

Do you currently hold any licensure in Social Work?

• Yes
• No

11

Which licensure do you currently hold?
12

Do you have previous work-related experience as a lead worker or supervisor?

• Yes
• No

13

I have been responsible for the following on a regular basis: (check all that apply)

• Interviewing/Hiring
• Scheduling
• Conducting Performance Reviews
• Coaching staff
• Disciplining/Terminations
• Performance Reviews
• Incorporating statute and rule updates into daily work
• Complying with data practices laws
• Developing new agency procedures
• Monitoring staff compliance with major program policies and procedures, rules and statutes
• Testifying in court
• Working with County Attorney's Office on social service issues
• Writing Court Documents
• Preparation of policies
• Working with Law Enforcement on social service issues
• No experience with the above

14

Have you completed training in the following?

• Cornerhouse Training
• Dealing with Trauma/Secondary Trauma
• Foundation's Training
• Signs of Safety Child Protection Approach
• Cultural Competence training or courses
• None of the above.

15

Do you have work-related experience in the following?

• Participating on committees related to organizational programs
• Presenting to departments, county boards, or to the community related to organizational programs
• Developing and implementing new programs within an organization
• Developing new agency procedures
• None of the above.

16

If you selected any of the above describe your role and type of committee, presentation topic, new policy created and/or implemented, or new procedures.
17

The work performed in this role requires interaction and providing services to individuals from a variety of cultural and ethnic backgrounds. Please check the areas below that best describe your work-related experience:

• My job responsibilities/duties have required specific interaction with people from different racial/ethnic backgrounds.
• I am fluent in a second language.
• I have participated in community Racial Equity, Diversity, or Inclusion work.
• I have participated in professional or volunteer opportunities in diverse, multicultural, and inclusive settings.
• I have experience working with a diverse background of individuals from various socioeconomic status.
• I have experience working with Individuals experiencing homelessness.
• I have experience assisting others with accessing public assistance programs.
• No experience with any of the above.

18

IMPORTANT: If you checked any of the areas listed above, you must describe your work-related experience that demonstrates your ability to interact with people from cultural/ethnic backgrounds other than your own. You must also provide information about where you obtained the experience. Credit will not be given for the answers above if this additional information is missing or incomplete. (If you answered, "None of the above" to the question, enter "NA" in the text box.)
19

If, during or after your interview, Sherburne County determines that you have been convicted of a misdemeanor, gross misdemeanor, or felony for which a jail sentence was or could have been imposed, you may be disqualified from this position by operation of law or county policy. I have read and understand this statement.

• Yes
• No

20

Veterans Preference: Veterans preference points are awarded to qualified veterans and spouses of deceased or disabled veterans and are added to the exam results. Points are awarded subject to the provisions of Minnesota Statutes 197.455. YOU MUST SUPPLY A COPY OF YOUR DD214 (Member Copy 4). Disabled veterans must also supply a Summary of Benefits Letter from the United States Department of Veterans Affairs or an equivalent letter from a service retirement board. Spouses applying for preference points must supply their marriage certificate, the veteran's DD214 and Summary of Benefits Letter from USDVAFL or death certificate. All required documentation must be received no later than 4:30 p.m. on the posted closing date. Are you applying for veteran's preference points?

• NO
• YES - veteran who served on active duty 181 or more consecutive days and received an honorable discharge - see MN Stat 197.447
• YES - veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connected disability
• YES - spouse of a veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connected disability (the Veteran must also be qualified to apply for the position but their service connected disability restricts them from applying for or performing the job duties)
• YES - spouse of a deceased veteran who served on active duty 181 or more consecutive days and received an honorable discharge and had a service connected disability

21

I affirm that the information provided is accurate and true to the best of my knowledge. I understand that any falsification may disqualify me for consideration for this and subsequent recruitments with Sherburne County for up to three years.

• Yes
• No

Required Question