Japanese / English Bilingual Relocation Assistant

https://reloredac.com

Take care of various duties in the Chicago office, including but not limited to customer care and sales assistance / administrative duties.

Take care of various duties in the Chicago office, including but not limited to:

• Customer care for Chicago, Detroit and Boston Offices:

- Take care of incoming phone calls and e-mail correspondences with customers regards to rental properties, service apartment etc.

- Follow up customers about move-out and renewal, etc.

• Sales Assistance / Administrative Assistance:

- Customer information data entry

- Invoicing

- Office equipment management

• Support Relocation Consultant (Agent) when needed (Working outside of the office for approximately 20 - 40% depending on the season) :

- Upon the customer's request, sort the property information and provide the data

- Accompany the Relocation Consultant for viewing

- move-in walk through

• Other duties:

- General e-mail correspondences

- Greet and take care of the visitors

• Basic PC skills
• Proficient in business level Japanese and English
• Driver's license
• Need to obtain Illinois Real Estate Salesperson License in the near future

• Illinois Real Estate Salesperson License
• Customer service experience
• Inside sales experience
• Field sales experience

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Equal Opportunity Employment Disclosure Statement:

Relo Redac, Inc. is committed to creating and celebrating a diverse workplace that recognizes and values differences, and reflects the communities where our employees live and where our clients operate. Relo Redac, Inc. is an equal opportunity employer. We do not discriminate, retaliate or harass individuals, applicants and employees on the basis of race, religion, creed, religious observance, color, national origin, ancestry, marital status, sexual orientation, gender, gender identity, sex, gender expression, age, military and veteran status, pregnancy, childbirth and related medical conditions, genetic characteristics, immigration or citizenship status, or other applicable legally protected characteristics and any other status protected under federal, state, or local law. Relo Redac, Inc. does not discrimination, retaliate or harass individuals, applicants and employees on the basis of physical or mental disabilities or medical condition, determining whether qualified individuals with a disability are able to perform the essential functions of the job with or without an accommodation that is reasonable and not an undue burden. This policy applies to the hiring and employment of individuals, the selection of individuals for a training program leading to employment, the discipline and discharge of individuals from employment or from a training program leading to employment, and to the discrimination of individuals in compensation or in terms, conditions, or privileges of employment. By using the opportunity that Diversity presents to enrich each of us, Relo Redac, Inc. creates a competitive advantage in our business and adds value for our clients and our employees. By embracing the principles of Diversity, i.e., valuing and respecting the visible and invisible differences that represent the strengths, experiences and unique skills of each and every individual at Relo Redac, Inc., we recognize that everyone is important and has a valuable contribution to offer in the workplace.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you speak, read and write in business level English?
• What is your annual salary expectation?
• Do you speak, read and write in business level Japanese?

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Inside sales: 1 year (Preferred)
• Field sales: 1 year (Preferred)
• Administrative Assistance: 1 year (Preferred)

Ability to Commute:

• Arlington Heights, IL 60005 (Required)

Ability to Relocate:

• Arlington Heights, IL 60005: Relocate before starting work (Required)

Work Location: In person