JOB OBJECTIVES: A member of the Agency Leadership Team, the Senior Director of Program Management, leads in modeling and implementing practices which support the vision, values and mission of the Agency, engages the community, and exhibits and supports a person centered approach to the delivery of services. The Senior Director works with management level staff, and client teams in implementing a person centered approach to program services.

JOB REQUIREMENTS:

• Bachelor's degree and/or a combination of education and 10 years of related experience in the Human Services Industry.
• Five to ten years of experience in senior level management and supervision in a Human Services or related field.
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
• Demonstrated ability to develop, oversee, and manage a fiscal budget.
• Demonstrated effective written and oral communication skills.
• Possess the initiative, leadership skills, enthusiasm, and an ability to inspire the best efforts of others through encouragement, support, and effective training.
• Proven ability to maintain confidentiality, and actively participate as a member a leadership team.
• Experience with muti-lingual clients preferred.
• Experience with 245D program licensing compliance and oversight preferred.
• Computer proficiency including MS Office, spreadsheets, and word processing systems.
• Extensive knowledge of the person-centered planning process and the ability to effectively implement the process for the benefit of each program participant.
• Must have a positive, pleasant attitude and demeanor.
• Must be able to successfully complete a Department of Human Services Background Study.
• Valid driver’s license, successful completion of a driving record check, and proof of automobile insurance.
• Full COVID-19 vaccination required*.

JOB RESPONSIBILITIES AND DUTIES:

• Manages the development of program services in compliance with Minnesota DHS regulations, federal regulations, each person's coordinated services and supports plan, and company policies and procedures.
• Responsible for staff hiring and termination, as well as staff disciplinary action, in conjunction with HR.
• Responsible for providing staff with orientation and ongoing training by developing and conducting in-services for staff and sending staff to applicable workshops and conferences.
• Responsible for supervision of all management level program staff which includes conducting regular job performance appraisals.
• Be compassionate, patient, and encouraging of support professional at all times.
• Responsible for developing and managing fiscal budgets.
• Ensures that center program services meet or exceed licensing and HCBS requirements, including but not limited to an adequate response to health and safety needs and assuring that services are delivered and needs reassessed at prescribed intervals.
• Monitors program policies and procedures established in accordance with PossAbilities policies and procedures.• Ensures that all documentation is carried out in a timely fashion and that reports and other documentation are maintained appropriately and in accordance with PossAbilities standards and with licensing and/or with requirements of monitoring agencies.
• Ensures that all documentation is carried out in a timely fashion and that reports and other documentation are maintained appropriately and in accordance with PossAbilities standards and with licensing and/or with requirements of monitoring agencies.
• Maintain confidentiality and actively participate as a member of the leadership team.

WORKING HOURS: 40 Hours per week, Monday through Friday 8 AM – 4:30 PM

*As a condition of employment at PossAbilities, staff are required to be fully vaccinated from COVID-19. Employees are considered fully vaccinated two weeks after completing primary vaccination with a COVID-19 vaccine, unless you are legally entitled to a reasonable accommodation because of a medical reason, or conflict with a sincerely held religious belief. Accommodations will be considered on a case by case basis. However, in no event will an exemption be granted in circumstances where it would cause PossAbilities undue hardship or pose a direct threat to the health and safety of others. Undue hardship and a direct threat to the health and safety of others can include the risk of spreading COVID-19 to others including fellow PossAbilities employees, clients, customers, or their families.