At Pathways we nurture children and support families impacted by economic and social inequity through programs that educate, enrich, empower and motivate. Do you want to make a difference in the lives of children and their families? Do you want to feel like you have accomplished something wonderful at the end of the day? We are looking to hire a Bilingual Family Support Worker for our new Family Resource Center. The ideal candidate has experience with children of all ages and has developed skills in the area of connecting families with resources and is competent working with diverse populations. We value collaboration and appreciate open dialogue in each program and within our corporate office and embrace the core values - respect, trust, collaboration, and opportunity. We work hard to provide a safe and respectful environment for our employees, children and families 

28.00 per hour in Salem, MA 35 hours per week 52 weeks per year

WHAT WILL YOU DO?

The Bilingual Family Support Worker (BFSW) is responsible for connecting families to services offered in the program and in the community which meet the individual needs of consumers. The ideal candidate will have knowledge of child and youth development, excellent organization skills, will be a self-starter, be a team player, be strength-based, and have previous experience in case management or family support work. The BFSW develops the FRC calendar and hosts parent and Youth Support groups. The BFSW will also facilitate parenting classes for our members. The BFSW is responsible for recruiting and providing support to volunteers who shall lead specialized support groups as needed.

• Creates and maintains high quality and timely member documentation to ensure compliance with internal and external requirements.
• Will use bilingual skills regularly and with frequency with families within their department/role. Regular and frequent use is at least 20% of regularly scheduled hours.
• Participate and plan events at the Family Resource Center.
• Distribute tangible goods to members, as needed.
• Attend Family Support Worker cohort meetings held by DCF, as well as other assigned meetings and taskforces as assigned.
• Collaborate with community partners to ensure member needs are met.
• Complete outreach and follow-up calls to members.
• Demonstrates the ability to perform appropriate interventions in the event of a member crisis, per program/contract requirements.
• Facilitates, attends, and participates in regular staff and programmatic meetings as needed to maintain program operational and/or administrative compliance.
• Seeks professional development opportunities, including agency meetings, supervision, and internal and/or external trainings and other program activities as required.

WHAT DO YOU NEED? 

•  Functionally fluent in a language that is represented and needed within the program/role
•  High School Diploma required.
•  Associate's degree preferred but not required; or four years of education and related experience or training.
•  High energy level and demonstrated ability to function in a team atmosphere.
•  Excellent interpersonal, oral and written communication, conflict resolution and team building skills.
•  Demonstrated ability to communicate via email and to utilize an electronic

Travel Requirements:

• Travel required to various locations throughout the Cape Ann/ North Shore area (depending on your office location)
• Travel required to attend necessary meetings and events to support the work of the Family Resource Center. 

Other Requirements

• Successfully complete an employment physical
• Pass CORI, SORI, DCF, and fingerprint clearance
• Possess valid MA driver’s license and proof of auto insurance, dependable vehicle and acceptable driving record

WHAT DO WE OFFER?

Internal growth! We often hire from within to help our employees reach their greatest potential

Quality supervision and personal/professional growth including tuition reimbursement and continuing opportunities to participate in trainings

Heath and Dental Insurances, Life and Long Term Disability Insurances, FSA accounts

Retirement Plans such as matching 401(K) plan and ROTH

Earned Time Off (sick, personal, and vacation time)

EOE/AA We strongly encourage people of color, LGBTQIA , and/or members from communities that are historically underrepresented to apply