Status: Full-time, Exempt

Qualifications:

1)Must have a master’s degree from an accredited university or college with a major in the field of counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field with one of the following: Two years of professional experience in providing services to persons with behavioral health disorders; Current supervision under an LPHA.

2) Master’s level practitioners with degrees other then, social work, psychology, marriage and family therapy, or mental health counseling must have completed graduate level coursework in at

least four of the following thirteen content areas: human growth and development; diagnosis and treatment of psychopathology; human sexuality; counseling theories and techniques; group theories and practice; dynamics of marriage and family systems; individual evaluation and assessment; career and lifestyle assessment; research and program evaluation; personality theories; social and cultural foundations; counseling in community settings; and substance use disorders.

3) Must possess a License in Mental Health Counseling or be registered

Supervised by: Clinical Operations Director

Supervises: Behavioral Health Counselors and Peer Counselors

Responsibilities: 

1)Design, outline and implement the Psychosocial program, while defining the Behavioral Health Counselors role, responsibilities, tasks, schedule, procedures, processes, operational structure, framework and team.

a) Conducts ongoing assessments and analysis of the service provided to the client to make sure that they will provide the necessary strength and skill needed to reach the goals set by the person served as well as the agency.

b) Makes sure documentation and individual treatment plans are developed and reviewed quarterly and with the participation of the client. Reviews and approves all the documentation completed by Behavioral Health and Peer Counselors, including WRAP.

c) Coordinates the day to day services with the Senior Case Manager and Residential Coordinator.

d) Participates on different committees that will be responsible of evaluating the quality and improvement of services provided in the psychosocial program.

e) Implements procedures required by funding sources, accreditation, and licensing departments e.g. CARF, SFBHN, AHCA, Medicaid, DC&F, etc... This includes completion of quarterly prior authorization requests for services to the organization’s funding source.

f) Prepares and reviews the outline curriculums to verify the program is able to offer the therapeutic, educational, and leisure activities necessary to meet each client’s needs according to the treatment plan. This includes completion of external and internal reports.

g) Prepares and updates orientation programs concerning rehabilitation accompanying a section in the Psychosocial Handbook, which includes: Description of the program hours of operation; Individuals that will coordinate services; Expectation and responsibility; Rules and services, and; Sensitivity to adversity

2) Provide leadership, guidance, training, performance management, evaluation, corrective action and supervision for the Behavioral Health Counselor and Peer Counselor team. This includes supervision of day treatment activities and evaluation of each counselor conducting a group session twice per year.

3) Manage the department to ensure clients are linked to community-based support that is in alignment with a Recovery Oriented System of Care (ROSC)

4) Designated as the point of contact, champion, coordinator or liaison in the following areas: Trauma Informed Care and Cultural and Linguistic Competency.

5) Writes and submits monthly reports to the Chief Executive Officer including: Measurable goals achieved by the clients in percentages; Need of staff to achieve desired goals; Status of the program in general

6) Must keep an ongoing log documenting her/his supervision of each Behavioral Health Counselor. The log must contain at a minimum the amount of supervision and the length of time that the supervision took place with the specific behavioral health counselor’s name and the specific target population she/he serves.

7) Collaborates with Quality Assurance to evaluate the delivery of services and to implement processes, procedures and standards. This includes assessing the Psychosocial Department’s evidence-based practice to evaluate its effectiveness.

8) Shall report client’s illnesses and significant physical dysfunctions in a timely manner to the client’s physician and note such in the client’s record.

9) Coordinate activities for Mental Health Awareness Week and the annual Mental Health Awareness Fair.

10) Participates in Passageway’s Trauma Informed Care, Integrated Healthcare and Cultural and Linguistic Competency initiatives as required. This may include, but is not limited to, participation in trainings, surveys, data recording and gathering as needed, and implementation of new therapeutic approaches if appropriate.”

11) Responsibilities include but are not limited to those stated above.