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Nine Mind Solutions is Hiring an IT Support Technician Near Arlington, VA
We are looking for an IT Support Technician to support this critical customer mission.
Eligibility:
- Must be a US Citizen
- Must have an active Secret clearance with the ability to obtain a TS/SCI (TS/SCI is preferred)
- Must be able to obtain DHS Entry on Duty (EOD) Suitability prior to starting
- 2 years of experience in lab management or systems administration experience
- Providing support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
- Provision and provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Cisco, Citrix, VMWare, AWS) to users
- Inventorying of IT assets to include, but not limited to, hardware and software, including licenses
- Providing advice and assistance to users in accessing and using the lab and responds to users' needs in a timely fashion
- Administration and Maintenance of Apple products and Operating Systems
- Experience with multiple operating systems, to include Linux/Unix & MacOS
- Experience with imaging workstations (Apple products preferred)
- Ability to provide clear written and oral communication at all levels of the organization
- Experience establishing and maintaining good working relationships in all levels of the organization, including customers, external organizations, internal management, and peers.
- Proficiency and proven capability in the following areas:
- Asset management practices and principles
- Hardware and software provisioning practices
- Authentication and access management technologies
- Experience with virtual desktops (Cisco, Citrix, VMWare, AWS)
- Experience supporting Virtual Private Network (VPNs)
- Experience with writing technical procedures and standard operating procedures
- Virtualization automation and optimization
Desired Certifications: DoD 8140.01 IAT Level II
Job Summary
Full Time
$52k-64k (estimate)
06/05/2024
06/22/2024
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Computer support specialists maintain computer networks and provide technical help to computer users.
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Provided complete technical support and guidance to users for all software and hardware.
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Provided computer help desk support via telephone communications with end-users.
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Technical support technicians often work for companies to maintain network systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
