Niagara Falls Housing Authority

Assistant Manager

DISTINGUISING FEATURES OF THE CLASS: This is important administrative work involving the responsibility for assisting Managers in the business management, daily operation and maintenance of a housing project. The work is performed under the general direction of a Manager. Supervision is exercised over the work of all subordinate employees. The Assistant Manager performs related work as required:

TYPICAL WORK ACTIVITIES:

• Assists and orientates incoming residents. Shows dwelling units and explains conditions of occupancy.
• Assists in rent collections and deposits
• Assists in maintaining accurate rental account balances;
• Assists in preparing late notices and collection of delinquent rents;
• Discusses financial problems with residents;
• Assists in Annual Re-Examinations;
• Assists with preparing and maintaining complete resident files and general office files;
• Assists the site managers in annual apartment inspections;
• Answers telephones and furnishes information;
• Operates typewriter, computer, data entry equipment, calculator and other office machine equipment;
• Work with residents to develop a plan to address barriers to self -sufficiency;
• Provide referral information to address issues;
• Resident programming and events, plans, coordinates and attends and provides written documentation of programs conducted for the benefit of residents;
• Prepares reports as required;
• Prepares correspondence to residents, community groups and others as directed; Maintain records of contacts with residents, families, service provider and others as directed;
• Assists in the performance of the Manager's duties on his/her days off; Other duties as requested by supervisor;

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Working knowledge of office terminology, procedures and equipment; working knowledge of computer data entry; working knowledge of business English; ability to make arithmetic calculations accurately; ability to maintain courteous communications with residents, applicants and representatives of other companies; ability to understand and follow oral and written instructions; ability to type and perform computer data entry; ability to write legibly; clerical aptitude; ability to project a professional image and attitude in keeping with the objectives of the Authority; physical condition commensurate with the demands of the position.

MINIMUM OUALIFICATIONS: EITHER

Graduation from a regionally accredited or New York State registered college or university with an Associate's degree;

OR

(B) Graduation from high school or possession of a high school equivalency diploma and two (2) years of experience in property management activities or working with the public to educate, counsel or provide aide;

OR

(C) A satisfactory equivalent combination of education and experience as specified in A or B.

9/13/2018

**CITY OF NIAGARA FALLS RESIDENCY REQUIREMENT**

Job Type: Full-time

Pay: $22.45 - $26.19 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person