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Service Representative
MedWorks Great Falls, MT
$56k-72k (estimate)
Full Time | Ancillary Healthcare 7 Days Ago
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MedWorks is Hiring a Service Representative Near Great Falls, MT

About Medworks Surgical

Based in Richmond, Virginia, (but seeking a Service Representative in the greater Great Falls, Billings, or Bozeman, MT areas), Medworks is a supplier of leading-edge endoscopic technologies providing unsurpassed service and support. Our services are available in Maryland, DC, Virginia, North Carolina, Washington, Northern Idaho, and Montana. Since 2005, we have focused on providing urology, gynecology, and general surgery products and services. Exclusively representing Richard Wolf Medical Instruments and others, we advocate for you and your patients through our sales and rental services. Whether you need to purchase technologies or have service provided on a procedure basis, Medworks is here to Make the Room Better.

Medworks is a growing company often seeking individuals to join our team — people who stand out from the pack. We look for energetic, upbeat, enthusiastic, creative people who enjoy working together to achieve goals.

To learn more about our company, please visit our website: medworkssurgical.com

Position Summary

Join our dynamic team as a Medical Service Representative! Dedicated individuals with strong work ethics are sought to play a crucial role in supporting surgical procedures. As a Medical Service Rep, you'll transport, handle, and manage medical lasers and equipment, ensuring accurate use and documentation before, during, and after procedures. Operating primarily in operating rooms or clinics, you'll maintain professional relationships with physicians and hospital staff while upholding the highest technical assistance and service standards.

Responsibilities

  • Equipment Installation and Setup: Relevant for ensuring the proper setup of medical lasers and equipment before procedures.
  • Maintenance and Repairs: Critical for maintaining the functionality of medical lasers and equipment to ensure accurate use.
  • Calibration and Testing: Essential for ensuring the precision and accuracy of medical lasers during procedures.
  • Training and Education: It is important to provide support and guidance to healthcare professionals on using the equipment accurately.
  • Customer Support: This aligns with the need to respond to inquiries and provide technical support to hospital staff during procedures.
  • Inventory Management: Pertinent for tracking and managing medical lasers and equipment before, during, and after procedures.
  • Documentation: Supports the documentation of equipment specifications, repairs, and modifications, ensuring accurate record-keeping.
  • Compliance and Regulations: Essential for adhering to industry regulations and medical lasers and equipment use standards.
  • Collaboration with Healthcare Teams: Aligns with maintaining professional relationships with physicians and hospital staff, ensuring effective collaboration.
  • Continuous Improvement: This is relevant for identifying opportunities for process improvement in transporting, handling, and managing medical lasers and equipment.
  • Field Support: Critical for providing on-site support during procedures, ensuring the smooth operation of medical lasers and equipment.
  • Quality Assurance: It is essential to adhere to quality assurance standards to guarantee the accurate use of medical lasers and equipment.

Requirements

  • Flexibility and desire to drive (using a Medworks-owned vehicle) between accounts throughout Montana and Washington. While this position requires a lot of travel and driving, overtime compensation ("time and a half") is available.
  • Occasional travel beyond the specified regions.

Job Type: Full-time

Pay: $47,500.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

People with a criminal record are encouraged to apply

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$56k-72k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

09/26/2024

WEBSITE

compllc.org

HEADQUARTERS

TORRINGTON, CT

SIZE

<25

FOUNDED

1999

CEO

JEANINE THIBAULT

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Representative job description and responsibilities

Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.

01/08/2022: Orlando, FL

Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

03/20/2022: Bangor, ME

Service representatives may also offer additional sales and products, sell products or services directly.

02/02/2022: Springfield, MO

Measure and analyse customer feedback.

03/13/2022: Davenport, IA

Service representative are responsible for addressing customer needs and ensuring they have a good experience.

03/09/2022: Syracuse, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Representative jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

03/24/2022: Worcester, MA

Service representatives typically use a telephone, computer and other office equipment.

01/08/2022: Jackson, MS

Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.

02/16/2022: Columbus, MS

A good service representative should not waste customers’ time by keeping them waiting for too long.

01/17/2022: High Point, NC

The best service representative must have a deep knowledge of how their companies’ products work.

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Step 3: View the best colleges and universities for Service Representative.

Butler University
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