Job Overview:
We are seeking a dynamic individual to join our team as an Assistant Director of Academics. The ideal candidate will work with Director of Admissions to maximize the admissions process through implementation of compliant policies, duties, and procedures.

Responsibilities:

• Understand functions and workflow of CRM platform and SIS.
• Remain current in product upgrades and improvements efforts.
• Provide initial in-depth training and ongoing training regarding CRM use to Admissions staff.
• Perform regular data maintenance to ensure accuracy of database(s).
• Check on leads and enrollments to make sure admissions reps are properly inputting information into systems (SIS and CRM).
• Supports DOA in auditing Admissions Representative’s phone calls, interviews, and lead management practices.
• Quality control for the admissions process and assist the Director of Admissions with analysis of secret shoppers, internal audits, external audits, and any compliance related topics.
• Coordinate product knowledge training, exams, and continuing education
• Participate in open houses, orientations, graduations, and similar activities as directed by senior managers.
• Assist the Director of Admissions in creating policies, procedures and guidelines for the admissions department.

Reporting:

• Maintain statistics and submit reports to Campus Directors and Director of Admissions.
• Create daily, weekly, after each start, quarterly and Bi-Monthly scheduled reports.

Educational Requirements:

• AS/ bachelor’s degree Preferred; at least 2 years of experience directly related to the duties and responsibilities specified.

Skills Requirements:

• Ability to organize and prioritize workload.
• Ability to make data-driven decisions.
• Excellent interpersonal, verbal, and written communication skills including the ability to effectively communicate with a wide range of constituents, including internal staff and senior management.
• Ability to complete multiple tasks with client-centered attitude.
• Required to participate in training as office software and/or system changes mandate.
• Ability to maintain confidentiality.

Knowledge, Skills, Abilities:

• At least 1 year of hands-on experience in a quantitative role.
• Expertise with Excel needless to say you love pivot tables.
• Proficiency in Microsoft Word, and PowerPoint.
• Self-motivated, flexible, and able to work in a team environment with minimal supervision.
• Bilingual (English/Spanish).
• Ability to effectively utilize technological resources (SIS/ CRM)

Travel Requirements:

• Travel to different campuses, company events and/or training as required.
• Attend student recruitment events.
• Ability to attend evening and weekend activities as required.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Quantitative analysis: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Cutler Bay, FL (Required)

Ability to Relocate:

• Cutler Bay, FL: Relocate before starting work (Required)

Work Location: In person