Matt Cole - State Farm Agent is Hiring an Office Representative - State Farm Agent Team Member Near Franklin, TN
Job Description
Job Description
Benefits:
Opportunity for advancement
Paid time off
Training & development
Matt Cole Agency, a growing State Farm agency is Franklin, TN, is seeking a dynamic administrative assistant! The Admin and Sales Assistant will have 2 years of administrative experience and 1 year of experience making outbound calls. This role will help support our service and sales teams with administrative and sales support assistance. The ideal Administrative Assistant will have the required experience, be organized and attentive to detail, process-oriented, and reliable. Compensation
$17 to $23 an hour (based on experience)
Part-time to Full time (20 to 40 hours a week)
Full time employees receive Paid Time Off
Growth potential and opportunity for advancement
Responsibilities
Answer incoming phone calls, check voicemails, and return missed calls.
Support the service and sales teams.
Make outbound calls to customers and prospects.
Follow-up on documentation requests.
Scan and upload documentation.
Supply tracking, sort mail, and manage deliveries.
Deal with clients in a respectful and professional manner.
Enter notes from each interaction in the agency management tool.
Other duties as required.
Requirements
2 years of administrative experience and 1 year of experience making outbound calls (previous experience as an Administrative Assistant, Admin Clerk, Operations Assistant, Office Administrator, Office Support, Office Assistant, or Front Office Coordinator preferred)
High-school Diploma or equivalent
Be respectful, reliable, and empathetic with customers
Willingness to learn and possess a positive attitude
Self-motivated, self-starter who does not need to be micromanaged
Maintain client confidentiality and privacy
Be ethical and have integrity
Be able to work independently while working together as a team to achieve agency goals
Exceptional organizational skills, attention to detail, and ability to problem solve and think critically
Technically savvy Ability to use Microsoft Office, manage email, and utilize online applications
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.