Volunteer Programs Assistant

Job Description

MedWish International is a nonprofit organization that saves lives and the environment by repurposing surplus medical supplies and equipment, while providing humanitarian aid to individuals and organizations that administer care to people in need, regardless of religious or political affiliation.

MedWish recently announced our intent to merge with another Cleveland-based nonprofit organization – Medworks. Medworks is dedicated to providing free health clinics, insurance navigation, and connection to essential social safety net services to underserved communities in Northeast Ohio. By combining our efforts, we feel we will be able to amplify our local and global impact, streamline our efforts, and ensure that every dollar donated goes even further with combined administrative costs. We will be finalizing the details in the upcoming months, but hope to complete the merge by June 2024. This position will be integral to supporting the administrative work of both organizations during this process and beyond as a merged entity.

POSITION

This position will be responsible for the coordination and supervision of MedWish’s valuable volunteers, whose work to ensure the flow of the supply chain of medical supplies is critical to the success of MedWish International. Annually, roughly 3,500 volunteers visit MedWish to sort, pack, and process donated items in order to make them available for shipments as international humanitarian aid. The Volunteer Programs Assistant (VPA) will oversee sorting projects for these volunteers and process supplies to ensure the timely flow of the MedWish inventory. In addition to producing sorted products and leading those volunteering, the Assistant will help create and improve the general volunteer experiences at MedWish. This position reports to the Volunteer Programs Coordinator (VPC).

CORE RESPONSIBILITIES AND TASKS: (The following are not designed to contain or be interpreted as an exhaustive list of all duties, or responsibilities required of employees assigned to this job. Management retains the discretion to add to or change the duties of this position at any time.)

Volunteer Supervision and Sorting

● Work with the Volunteer Programs Coordinator, along with other identified members of the Operations staff, to improve and increase the amount of overall sorting.

● Assist with, and supervise, volunteer groups involved in all levels of the supply sorting and processing stages.

● Engage with and supervise the work of interns, individuals, large groups as they sort and process medical supplies.

● Understand and enforce MedWish’s sorting policies with the ability to accurately educate volunteers and staff.

● Under the direction of the VPC, perceive, anticipate, and prioritize sorting needs/projects.

● Assist with set up and cleanup of sorting projects for general volunteers.

● Sort medical supplies through both the gross and fine sorting process alongside volunteers and independently as needed.

● Maintain the bulk supply areas both with the assistance of volunteers and independently.

GENERAL

● Assist with mission critical projects, special events, the inventory audit, and other organizational needs.

● Maintain a clean warehouse and assist with facility maintenance and cleaning needs as requested.

● Exhibit conduct that reflects MedWish’s core values.

● Follow MedWish’s health and safety protocols and standards, and promote a safe and productive work environment for all staff, volunteers, and visitors.

REQUIREMENTS

● Strong English verbal and written communication skills.

● Willingness and ability to pay attention to detail.

● Strong organizational and time management skills.

● Excellent people skills and the ability to work with diverse stakeholder populations.

● Outgoing and patient demeanor.

● Precision and strict adherence to procedures.

● Ability to work up to 3 Saturdays a month during volunteer sort events and possible evening/Sunday hours.

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● Ability to lift at least 50 pounds.

● Ability to work on your feet for an extended amount of time (6-7 hours per day).

● Must be able to sit, stand, see, bend, carry, reach, push, and pull on a frequent basis.

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● Ability to work in a dusty and potentially hot or cold warehouse environment.

● Medical background helpful, but not required.

● Multi-lingual helpful, but not required.

● Strong computer skills (email, Internet research, Microsoft Office programs, and Google apps).

● Must pass a background check and drug screen.

● GED or High School Equivalent required.

JOB TYPE: Part-time,Hourly, Non-Exempt

SCHEDULE: Tuesday – Friday 9:00am-3:30pm | Saturdays (2 per month) from 8:30am-12pm | Additional hours may be available/scheduled on occasion for special events.

To apply, please send your resume and complete MedWish’s online employment application.

Job Type: Part-time

Pay: $16.50 per hour

Expected hours: 26 – 29.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Professional development assistance

Schedule:

• Day shift

Ability to Commute:

• Cleveland, OH 44114 (Required)

Ability to Relocate:

• Cleveland, OH 44114: Relocate before starting work (Required)

Work Location: In person