Are you someone who likes to develop relationships with others in order to make a difference in their lives?

Our Staffing Coordinators link our client care needs with our Caregiver’s availability to ensure our clients receive excellent, compassionate care. Our Staffing Coordinators work as a team to accomplish the scheduling expectations every day.

Duties and Responsibilities:

• Schedule qualified employees to fill client orders by utilizing computerized scheduling software. Heavy use of the telephone as well as email and text.
• Responsible for preparing scheduling reports and communicating shift information to our clients, Caregivers and the On-Call Team.
• Confirm employee schedules and maintain caregiver availability information.
• Respond to client and employee requests in a timely manner. Resolve challenges with clients and caregivers through effective issue resolution techniques.
• Recognize outstanding caregiver performance and counsel them on corrective actions.
• Communicate our services to potential clients and their families.

Skills & Abilities

• Excellent interpersonal communication and relationship skills, especially over the phone.
• High energy with the ability to multi-task in a fast-paced work environment.
• Skill to use a personal computer and various software packages.
• Ability to establish priorities, work independently, and proceed with objectives without supervision. Must be detailed and goal oriented.
• Ability to resolve interpersonal conflicts between team members

Work Schedule:

• Monday-Friday: 10am-6pm (occasionally working later than 6pm)
• Mondays & Fridays: Work Remotely, Tuesdays, Wednesdays & Thursdays: Work in Office
• Shared Overnight, Weekend & Holiday On-Call Coverage: additional compensation

Credentials & Experience

• College degree preferred, not required. Strong Customer Service/Communication skills.
• Successful candidates have come from the following industries: Customer Service, Sales, Hospitality/Restaurant and Telemarketing.

Benefits:

• Competitive Hourly Salary plus time and one half for overtime
• Additional Compensation for On-Call responsibilities
• Paid Time Off
• Holidays/Incentive Pay when working Holidays
• Health Insurance
• Dental Insurance

• Competitive Hourly Salary plus time and one half for overtime
• Additional Compensation for On-Call respnsibilities
• Paid Time Off
• Holidays/Incentive Pay when working Holidays
• Health Insurance
• Dental Insurance