We are hiring for a senior service advisor with deep automotive background. Our generous pay plan includes an hourly rate guarantee and a weekly performance bonus. We will pay based on performance and appropriate skill sets needed to advance our company. Pay commensurable with ability to understand, write and sell master technician type repair orders. Someone that believes in selling maintenance as well. Pay based on experience and sales results, etc. Midas offers paid vacation and holidays. Company 401K retirement plan. Medical Insurance support. Most importantly, our shop is a great place to work offering career advancement for a professional staff member seeking a positive work environment and a long-term career.
At Midas Bowling Green KY, we are a family owned and operated shop established in 1977. Our large shop provides total car care with 16 service bays. This includes one thirty-foot truck rack and alignment machine for large trucks, box trucks and mid-size buses. We provide excellent customer service including eight customer loaner cars and updated equipment. Our services include diagnostics, air conditioning, heating, exhaust, brakes, suspension, DOT inspections, oil changes, tires, and alignments, etc. We provide select diesel maintenance and repairs.
Relocation assistance available for the right candidate. Stay on bonus available for the right candidate.

Responsibilities
As a senior service advisor, you will interface with the technician to accurately write, communicate, and sell appropriate services to our customer. This includes:

• Considered a parts expert.
• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service benefits and specials.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European, and Asian cars, light trucks and large vehicles.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Qualifications

• A minimum of 5 years as of service advisor experience and or a experienced technician (preferably master certified level) that has an outgoing personality at a professional shop.
• Deep engine diagnostic, brakes, steering automotive knowledge, etc.
• Excellent customer service disposition.
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work 5 days including every Saturday.
• Valid driver’s license