Description

General Role and Function:

Provides the day-to-day delivery of meals to elderly, homebound, disabled, senior centers and other persons, volunteer sites and/or congregate sites. This position is responsible to the Distribution team.

Key Tasks and Responsibilities:

• Shift begins at 6:00am to pull items such as beverages and perishables that are on the day’s menu; this includes retrieval from production freezers; must arrive in a timely manner.
• Accurately count meals and side items based on the days’ delivery route. Stock the vehicle to keep foods hot or cold as required for food safety; including packing ice bags to use during delivery route.
• Delivering meals to senior centers between 7:00am – 10:00am as required.
• Safely operate a Meals on Wheels delivery vehicle by obeying all applicable laws while delivering meals in a timely manner in accordance with guidelines of the Texas Administrative Code (TAC).
• Assist and verifies packing utensils, sides, beverages, and hot meals from warmers for each respective site accordingly to the route sheet counts; will load company vehicle efficiently.
• Assist each centers representative to test meals, record temperatures and maintain records.
• Assist with unloading and clearing company vehicle at the end of each route/shift and prepared for the next day; to include empty bags and any corresponding equipment.
• Develop friendly, positive relationships with representatives and clients.
• Maintain a standard of personal appearance and hygiene that is keeping with our client services and outlined in the company policy.
• Maintain vehicle and food holding compartments in a clean and sanitary condition.
• Be available to deliver meals not on your route due to unforeseen absences or emergencies.
• Other duties as assigned by management.

Qualifications and Education Requirements:

• High school diploma or equivalent.
• Must be comfortable with the elderly and be sensitive to their needs.
• Excellent customer service skills.
• Ability to read and write in English, count, and have basic math skills and ability to communicate instructions effectively is required.
• Bilingual preferred (English/Spanish).
• Familiar with San Antonio and surrounding areas.
• Must have reliable, personal vehicle and a valid Driver’s License, good driving record, and applicable insurance coverage required by the company policy.
• Team player with the ability to work independently.
• Commitment to our mission of serving our seniors, each other, and our community to promote the dignity and independence of our clients and their needs.

Physical requirements:

• Able to drive, enter and exit the vehicle repeatedly, bend, reach, stretch and navigate uneven terrain while walking to deliver meals. Must be able to climb stairs.
• This position will be exposed to all weather conditions while delivering.

• Requires travelling to client’s home and will be subjected to possible hazardous living conditions such as poor housing and vermin. Must be able to navigate heavy traffic as needed.
• Ability to work in a highly stressful environment dealing with a wide variety of challenges, deadlines, and diverse employee population.
• Able to occasionally life up-to seventy-five (75) pounds to move office supplies or other equipment.