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Become part of a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful mindset based on our core values of being accountable, helpful, adaptable, and focused. Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government and within the Intelligence Community. Maverc Technologies is seeking a Manager of Customer Support to support one of our State Agency customers.
Job Duties and Responsibilities
The Manager of Customer Support is responsible for overseeing and leading the customer support team to ensure exceptional service delivery and customer satisfaction. This role involves strategic planning, team management, process improvement, and collaboration with other departments to enhance the overall customer experience. Other duties include:
QUALIFICATIONS AND EXPERIENCE
Education:
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Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Job Type: Full-time
Pay: $135,000.00 - $148,000.00 per year
Full Time
$86k-111k (estimate)
05/29/2024
07/28/2024
The job skills required for Manager of Customer Support (Remote) include Project Management, Leadership, Customer Service, Customer Support, Collaboration, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager of Customer Support (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager of Customer Support (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager of Customer Support (Remote) positions, which can be used as a reference in future career path planning. As a Manager of Customer Support (Remote), it can be promoted into senior positions as a Technical Customer Support Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager of Customer Support (Remote). You can explore the career advancement for a Manager of Customer Support (Remote) below and select your interested title to get hiring information.