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Primary Job Focus:
Responsible for all company inventory outbound and inbound. This includes customer orders and samples, warehouse inventory, production scheduling, raw material orders, and shipping/tracking.
Responsibilities:
· General customer service
o Main/first person to answer incoming phone calls
o Handling general customer inquiries (shipping lead times, order status, SDS request, etc.)
· Process customer Sales Orders and samples
o Provide customers and sales reps with order quotes and confirmations
o Work with Production Team to fulfill customer orders and samples
o Log all sample orders in HubSpot
· Shipping
o Process customer orders and samples, warehouse inventory, raw materials, testing materials, etc.
o Track all outbound and inbound customer orders, samples, raw materials, testing materials, etc. to confirm delivery
o Provide customers, sales reps, and team members with shipping quotes and final costs by utilizing freight carrier websites
· Inventory
o Monitor and maintain finished goods and raw material inventory levels for all warehouse locations
o Work with Supply Chain Manager in forecasting raw material inventory as required to support production forecast and issue purchase orders to vendors
o Review and order miscellaneous supplies based on feedback from Production Team
· Production Scheduling
o Establish daily/weekly production schedule based on incoming orders and inventory stock
o Work with Production Team to set weekly production schedule and update Production Calendar
o Revise and update production schedule based on incoming orders and inventory stock
o Process production batches workflow
· Other
o Assist Operations Leader in general office management
Skills:
· Time management and prioritization
· Effective and personable communicator
· Collaborative problem solver
· Adaptable
Tools:
· On the job training
o Company processes
o Phone system
o Fishbowl Inventory Software
Required Knowledge:
· Bachelor degree and 3-5 years professional experience or 7-10 years professional experience
· Computer (ERP, Microsoft Office, Google Calendar)
· Proficiency in inventory software
· Proficiency in production scheduling
· Proficiency in freight shipping
Preferred Knowledge:
· Fishbowl Inventory Software
· Slack
· HubSpot CRM
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Wholesale
$71k-90k (estimate)
04/26/2024
08/23/2024
krete.com
BROOKFIELD, WI
25 - 50
Private
MICHAEL SPRINGER
$10M - $50M
Wholesale