Are you an LCB with leadership qualities and experience? Come join a successful forwarder as their Manager of Customs Brokerage at their Laredo branch.

Note: LCB REQUIRED

Your responsibilities will be:

• Ensure that customs and governmental processes, procedures and activities are performed and managed based on global, country port, & mode of transport specific governmental regulations.
• Keep abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are properly trained and equipped with the knowledge to maintain a compliant environment.
• Required to post Customs Brokerage License as permit qualifier in local port.
• Manage and deliver on client’s commitments based on local, national, and global strategies
• Ensure staff is both productive and maintaining quality necessary to meet company and client expectations
• Monitor implementation of new accounts to ensure all KPIs are met
• Seek cost efficiencies and process improvements within different functions of the products & departments and work with the support and alignment of the GOP team to implement as appropriate
• Ensure proper staffing for coverage of clearance across all modes of transport (Air, Ocean, Rail, Truck)
• Develop working relationships with clients, corporate compliance, branch managers, Air & Ocean product owners, local or regional government compliance personnel and staff to ensure the highest level of customer service and compliance
• Attend Client Business Reviews to present and gather feedback from clients.
• Manage and maintain operational excellence for Customs Brokerage
• Partner with business units, Air & Ocean product teams and sales teams to enhance customer value and expand business
• Market all current and future Trade Services Products to include but not limited to: Consulting, Brokerage Programs, Reconciliation, Post Entry Services, Drawback/Recon, Security Programs, Post Entry Services, Learning, Technology, and Import Compliance Programs
• Expand the volume and profitability of service delivered within the customer portfolio
• Execute on monthly targets and controls as defined by country and regional leadership
• Ensure compliance with internal and external controls and KPI’s set at the global and regional levels

OTHER DUTIES

• Attend local, regional or national training classes or conferences as directed by the product and region/branch management to enhance skills and retain industry knowledge
• Perform department audits and develop a consistent measurable audit program to ensure complaint processes and complaint behavior
• Ensure continued education requirements are met to meet license requirements.

Education and/or Experience

• Must possess strong knowledge and understanding of the customs clearance, government regulations security, freight forwarding business and be able to identify areas of operational, financial, and people improvement
• College degree preferred, but a combination of equivalent and education experience may be substituted
• Licensed Customs Broker Required

Job Type: Full-time

Pay: $64,500.00 - $96,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customs Brokerage: 10 years (Required)

Ability to Commute:

• Laredo, TX (Required)

Ability to Relocate:

• Laredo, TX: Relocate before starting work (Required)

Work Location: In person