Description

Jack’s Tire & Oil, a family-owned company, has been serving our customers since 1947. With 16 locations in 5 western states, we are ranked in the Top 15 independent commercial tire dealers in the country and Top 20 Retreaders by Modern Tire Dealer. We are growing and looking for people who want to grow with us. If you are ready to take the next step in your career, do it with Jack’s Tire and Oil/A&E Tire.

Summary: Assist customers with needs and take calls as necessary.

•  Assists in maintaining a safe and professional work environment.* 
• Answers multi-line telephone system, takes accurate information in a professional manner.*
• Greets customers and provides customer assistance by responding to inquiries, evaluating customer needs and making additional purchase recommendations as appropriate.*
• Uses a computer to create work orders and invoices for approved work.*
• Ensures all finished paperwork is either collected for or given to the proper people for collection.*
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Maintains an adequate office supply inventory and requisitions additional items as needed.

Regular working hours will be Monday - Friday 12pm - 5pm

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of general computer skills and internet software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; risk of electrical shock and vibration.

The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.