The Wellness Coordinator is responsible for developing trust and strong relationships among clients, staffing vendors, employees, and subcontractors. An assistant to the Director of Operations in the NE Division, this position will support sales, planning, staffing, and event follow-up. In addition, this position will gain the knowledge and skills to speak with clients, brokers, and insurance representatives about all services offered.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Communicate with clients through written and virtual platforms to recommend services offered and assist with development of their wellness event.
• Maintain contact with client throughout planning, provide flyers. Gather event specifics and share names of assigned staff when available.
• Populate specific software and support documents to track sales and event status. Update contacts as necessary.
• Schedule qualified staff for events based on established prerequisites.
• Create relationships with partner agencies to supplement staffing as needed. Ensure event details are received and tracked.
• Confirm details with assigned staff.
• Act as communication liaison between client and office staff.
• Create and distribute analytical reports on attendance and post-event results.
• Design monthly Constant Contact overview and prepare for distribution to clients.
• Prepare draft and schedules of events complete with assigned staff names for distribution.
• Interact with health professionals for scheduling and confirmation of events. Notify Director of any concerns.
• Contact partner agencies to arrange their services as needed.
• Take immediate action to find replacement for missing or tardy assigned staff. Interface with client to trouble shoot and provide updates of progress.
• Follow-up with client post-event to ensure their satisfaction. Notify Director of any concerns.
• Maintain calendar of events on appropriate format.
• Answer phone calls/ emails and perform various administrative duties.
• Assist with supply preparation, deliveries, and shipment as well as general office maintenance.
• Other duties as assigned.

OCCUPATIONAL EXPOSURE:

None

PHYSICAL DEMANDS:

• Prolonged periods sitting at a desk and working on a computer
• Lift/Carry up to 25 pounds occasionally

QUALIFICATIONS:

• Bachelor’s degree in healthcare or related field required, or work experience equivalent
• 2 years of related experience in staffing job responsibilities required

BENEFITS:

• Health insurance (medical, dental, vision)
• Life insurance
• Paid Time Off
• 401(k) participation
• Wellness Program

This is an onsite position (hours worked in office)