Job description

Held Law Firm is a small Family Law Practice situated in the Fort Sanders Neighborhood. We are hiring a Full-time Receptionist/Assistant. Responsibilities include:

Answer phones and direct phone calls to appropriate staff. Forward all voicemails to the appropriate recipient.

Provide potential client intake

Maintain HLF client intake spreadsheet (Spreadsheet info to be used to track success of the marketing strategy)

Maintain conflict database – check for conflicts and update

Schedule consultations, create an event on the calendar for the attorneys

Create and send out new client documents for signature by potential clients

Follow up with potential clients

Work as needed on case files

Open server and physical files for new cases.

Attorney calendar management

Maintain closed client files

Qualifications include: High School Graduate or higher, confidentiality, good time management skills, a desire to learn, good phone skills, ability to communicate effectively, data input and typing skills.

Job Type: Full-time

Pay: From $31,200.00 per year

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Required)

Ability to Commute:

• Knoxville, TN 37916 (Required)

Ability to Relocate:

• Knoxville, TN 37916: Relocate before starting work (Required)

Work Location: In person