Position Title:Mobile Market Site Coordinator

FLSA Status: Full time, Non-Exempt

Immediate Supervisor: Community Outreach Manager

Employees Supervised:No

Position Summary:

The Mobile Market Coordinator will provide oversight of Harry Chapin Food Bank (HCFB) mobile market grocery program in assigned service areas including Lee, Hendry, Glades, Charlotte and Collier Counties. In collaboration with HCFB community partners, the Mobile Market Coordinator will assist in ensuring that the program department is able to distribute nutritious food while ensuring food safety and program compliance efficiently and effectively. The Mobile Site Coordinator will ensure the success of the food distribution to meet the immediate need for food equitably throughout are service area, positively impact long-term food security in our community, and foster a hunger relief culture with our community and our organization.

Essential Duties and Responsibilities:

Qualifications:

· Lead and oversee site coordination and registration process at all designated distribution sites.

· Locate and develop new program site and partnerships as well as maintain relationships and partnerships in the community with current and potential site locations for the mobile market program

· Collaborate with data analysts to utilize food insecurity rates and other data sources in our service regions to examine other areas in which the mobile market program could bridge the gaps of food insecurity.

· Analyze neighbor data and distribution data to help determine best practices.

· Develop positive relations with Community Partners, operations team, and volunteers to collaborate the successful operation of the mobile market program.

· Work with community partners to offer additional services during distributions when applicable.

· Develop and maintain SOPs for mobile market program.

· Field program complaints and follow-up, as necessary.

· Provide nutrition and healthy eating awareness information through applicable programs.

· Work with site locations to ensure each location has enough volunteers for distributions, data collections, and other services as needed.

· Collaborate with programs, volunteers, and operations department to share best practices, provide HCFB information, and problem solve.

· Manage supplies for each mobile market site in assigned service area.

· Assists with Service Insight collection and data at distributions. Provide technical support as needed.

· Collaborate with Community Outreach manager, Drivers, and Logistics Manager on site specific delivery needs and arrival times.

· Attend department meetings as assigned.

· Work with Community Outreach Manager to develop safe and effective distribution policies to meet the needs of the service area.

· Complete orders for mobile market distributions.

· Maintain open and effective communication with Transportation manager and Warehouse Manager, mobile drivers to ensure successful distributions

· Assist to identify areas of improvement at mobile market distribution sites.

· Provide assistance at other mobile distribution sites as needed.

· Update mobile market distribution schedule and calendar.

· Communicate changes to schedule to other departments and site locations.

· Obtain feedback from neighbors and partners on a quarterly basis.

· Possess an openness and willingness to perform other duties as assigned.

· Harry Chapin Food Bank is a “second responder” in the event of a community emergency or disaster. During an emergency or disaster, and only after an employee’s personal responsibilities are under control, employees are asked to report for work to be available to help in ways that may be different from their normal work responsibilities. In

· addition, employees may be temporarily transferred to other food banks (travel expenses paid) to assist them in recovering from the disaster.

General:

· Adhere to HCFB expectations and values:

o Be active by moving quickly, getting things done and holding self and others accountable for results.

o Be constructive by providing solutions, displaying optimism, being respectful and fair.

o Be truthful by providing facts to support opinions, speaking up and not exaggerating.

o Humanize Hunger by putting a human face on it.

o Communicating in a professional, honest, and open manner.

o Take time to have fun along the way.

o Believe in our mission and impact.

· Honesty, integrity, and commitment to fighting hunger in Southwest Florida

· Ability to relate effectively with other staff, volunteers, agency representatives and the general public.

· Must have clear understanding of and ability to articulate the mission of the HCFB.

· Ability to complete work in an accurate, effective, and timely manner.

· Must be a self-starter who is driven and capable of keeping track of multiple projects in a fast-paced environment.

· Ability to build relationships with others.

· Ability to perform physical labor as necessary to assist in achieving HCFB Mission.

· Valid driver’s license.

Specific to Position:

·

· 2-3 years of experience with non-profit preferred

· Bilingual preferred

· Adheres to Harry Chapin Food Bank Policy and Procedures.

· Acts as a role model withing and outside the Foodbank.

· Performs duties as workload necessitates.

· Timely and appropriate execution and implementation of plans and ideas.

· Maintains a positive and respectful attitude.

· Communicates regularly with manager about department issues.

· Demonstrates flexible and efficient time management and ability to prioritize workload.

· Consistently reports to work on time prepared to perform duties of position.

· Meets department productivity standards.

Working Conditions:

The work conditions described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in the field, up to 75% of the time, in a community-based environment that fluctuates both indoor and outdoor.

Job Type: Full-time

Pay: $20.29 - $21.35 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Outdoor work

Work Location: In person