General Manager

(40 hr/wk)

Heine Brothers is on the hunt for a fresh face to join our General Manager team! Are you all about customer service and hospitality? Does the idea of constant growth and learning get you pumped? Are you curious about diving into the world of business management and people development? Well, maybe this spot is your calling!

Here are a few traits we're seeing as a must in our GMs:

• Customer Service Queen: You bring the hype wherever you go!
• Growth Mindset Guru: Always hungry for knowledge and ready to level up.
• Stellar Communicator: You speak the language of connection and clarity.
• Master of Connection: Building bridges with every person you meet.
• Self-Driven Dynamo: You're your own biggest cheerleader and motivator.
• Ultimate Professional: Top-tier in everything you do, from your demeanor to your work ethic.

We of course LOVE all our fundamentals, but here are a few that we think are SUPER important in this role:

• Make it Right: Not just for coffee! We all make mistakes - coming to this role humble and ready to make it right for everyone is a MUST.
• Practice Blameless Problem Solving: Addressing problems early without blame or shame is the name of the game!
• Have Some Fun: Need I say more? As the self proclaimed most fun department, this is required.
• Honor Commitments and Act with Integrity: Honesty, Confidentiality, and integrity are the most important traits you can bring to this role.

Lastly, here is a breakdown of the position and the time you'll spend in each role:

Role and Est. % of Time

Guest Experience / Sales

25%

Employee Culture

25%

Profit

25%

Brand & Facilities

25%

If you're nodding along and feeling the vibes, we want to hear from you! Let's make some magic happen together at Heine Brothers!

But wait, there's more! Take a sec to spill why you're energized about this gig. Tell us where you'll crush it and where you're ready to level up and learn more. What's your powerhouse skill and where do you see room to grow? Send this and your resume to khatton@heinebroscoffee.com.

Prefferred
- Food service management
- POS experience
- Supervising experience
- Food service experience
- Team management skills
- Interviewing skills
- Restaurant management experience
- Customer service skills
- Inventory control experience
- Barista experience
- Coffee experience
- Assistant manager experience

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Restaurant: 2 years (Required)

Ability to Commute:

• Louisville, KY (Required)

Work Location: In person