The Ashland Hampton is seeking a friendly individual with a desire to provide excellent customer service as a new member of our front desk team as a night auditor.

The position is part time (16 hr/week, two 8-hour shifts). Days working will be flexible, but working days will not be split up (i.e. expect to work 2 days consecutively every week). After training, you will be the only employee on site between 11pm-5:30am, when the breakfast hostess arrives.

Pay starts out at $9.00/hr. Training will be paid and consist of 4-5 days of computer-based learning, followed by 3-4 days of on-the-job training with a tenured employee. Hours for training are flexible, if you're available during the day time (between 8-5) you're welcome to train during those hours. Feel free to call or message us for more information.

Responsibilities:

• Greet every guest, and provide them with superb customer service.
• Ensure the front desk area and lobby are neat, presentable, and equipped with all the necessary supplies.
• Answer all guest questions.
• Create and modify reservations.
• Check guests in and out of the hotel.
• Prepare coffee and a few breakfast items for guests.
• Answer phone calls, make & edit reservations, take messages.
• Handle any guest issues as they arise.

Requirements:

• Must be a people person.
• Hospitality.
• Punctuality and reliability.
• Ability to complete work duties without assistance.
• Excellent written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.

Job Type: Part-time

Pay: $9.00 per hour

Expected hours: 16 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Night shift

Ability to Relocate:

• Ashland, KY 41102: Relocate before starting work (Required)

Work Location: In person