Position: Community Liaison

Job Description:

POSITION SUMMARY: The Community Relations Liaison, in conjunction with the other members of the Admission Team, is responsible for activities and actions related to promoting the services and expertise of the organization to current and potential referral sources, patients and their family members, and the community at large.

REPORTS TO: President of the Company

SUPERVISES: None

QUALIFICATIONS:

Education: High School Diploma

Credentials: None

Experience: 2 years of Medicaid, Home Health, or similar experience is preferred.

Core Competencies: Working knowledge of applicable Medicaid, and Private Insurance regulations and guidelines. Excellent verbal and written communication skills; must be able to respond to the needs of ordering providers, discharge planners, facility staff, patients, and patient family members. Must be proficient in making meaningful observations regarding changes in patient status and provide accurate, comprehensive, and timely reports to the patient’s care team, facility staff, and the patient’s family, as appropriate. Demonstrated experience in establishing and implementing effective Marketing strategies strongly preferred.

Other: Valid Driver’s License and current automobile insurance.

FUNCTIONS & RESPONSIBLITIES:

1. Work in conjunction with the admission team.

2. Meet with facility staff and other community members to establish an organizational presence within assigned territory.

3. Assist the Admission Team with obtaining any outstanding admission documents and patient financial information, as needed.

4. Goes into the field and establishes presence of our organization to our service members.

5. Responds to referrals for evaluation and/or admission to the organization’s program.

6. Verifies and completes all admission and financial information.

7. Explains the program to patients, family members, and other referral sources.

8. Works with admission team for referrals, admissions, and care coordination of patient and family needs.

9. Identifies key referral sources and assists the admission counselors to develop a marketing plan for the program.

10. Attends and participates in in-services, staff meetings and case conferences.

11. Completes all documentation in an accurate and legible manner.

12. Complies with company policies and procedures, laws and regulations and standards of practice.

13. All other tasks and duties deemed necessary and appropriate.

Requirements:

• Must be able to work independently and manage multiple tasks simultaneously
• Must be able to successfully complete a background check and pre-employment drug screen
• Must have a valid Driver’s License and reliable transportation
• Must have basic computer skills, including Word, Excel, Outlook, etc.

Greystar Healthcare Services LLC. is an Equal Opportunity Employer

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus opportunities

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• San Antonio, TX: Relocate before starting work (Required)

Work Location: In person