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Position Summary
The first 6-months will be at a Dispatcher Trainee status. Every two months during training, there will be a step increase as follows:
Dispatcher II Trainee:
Step 1 : $29.85
Step 2 : $33.83
Step 3 : $37.81
FIRST REVIEW DATE - MAY 31ST, 2024
Once you successfully complete the trainee status, the starting salary step is $39.80 with the highest step being $47.95
This position reports directly to the Operations Control Manager, who provides general supervision, guidance, and assistance. A substantial portion of the dispatcher’s work is assessment of unscheduled events and corrective action follow through. Dispatcher’s work is evaluated by performance in maintaining scheduled and unscheduled service, dealing with emergency situations, supervision of bus operators, and interaction with bus transportation supervisors.
The primary responsibility of the Dispatcher is to make work assignments to bus operators in accordance with the labor agreement; within a geographic service area, to safely maintain scheduled and unscheduled service. An additional responsibility is to act as a Radio Dispatcher as required. The position may require working on extended shifts.
THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED AT TIME OF APPLICATION:
1. GGBHT Online Employment Application
2. Resume (Scan and attach as PDF to your online application)
3. DMV K4 Print-out which can only be requested from any DMV office (Scan and attach as PDF to your online application.) This report provides a brief history of your driving record.
For Internal Applicants who are part of the Pull Notice Program, the Human Resources Department will request for your DMV report.
SELECTION PROCESS FOR THIS POSITION WILL INCLUDE:
*This position is classified as U.S. Department of Transportation – Federal Transit Administration "Safety Sensitive." Under DOT FTA regulations, employees in "Safety Sensitive" positions are subject to pre-employment, reasonable suspicion, post-accident, random and return-to-duty drug and/or alcohol testing.
**The District will only invite those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process.
Essential Responsibilities
Minimum Qualifications
Education and/or Experience: Minimum of one (1) year of customer service experience in a fast-paced environment or experience in dispatching vehicles. Transit experience is preferred. Must pass the Dispatcher Training Program and Probationary Period. (This will include classroom instruction. The classroom instruction will consist of tests that must be passed. There will be modules on District fares, routes, knowledge of bid cycles, run books, policies, procedures, and MOU procedures, along with other paperwork associated with the duties of this position.)
Required License: Must possess and maintain a current, valid California driver's license and satisfactory driving record. No more than 2 moving violations within the last 3 years. No DUIs or reckless driving infractions within the last 7 years. May operate District vehicles.
Physical Requirement: Lift up to 50-pound boxes and supplies. May require long periods of standing. Frequent bending and reaching. Long periods of working at a computer workstation. Constant use of sight abilities including hand/eye coordination, near range vision for sorting, and accessing written material. Constant use of hearing and speech abilities to communicate with operators; give/receive instructions via the telephone, and radio.
Required Knowledge, Skills and Abilities
Knowledge of: General Dispatching principles and operations. District policies and labor agreement (MOU) provisions. Occupational health and safety rules and working practices applicable to this position.
Ability to:
Skilled in: Problem solving, positive communication and working in a team environment. Interpersonal communication skills.
Job Type: Part-time
Pay: $62,088.00 - $99,736.00 per year
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$48k-65k (estimate)
05/23/2024
07/21/2024
The job skills required for Dispatcher II include Customer Service, Scheduling, Microsoft Office, Coordination, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher II positions, which can be used as a reference in future career path planning. As a Dispatcher II, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher II. You can explore the career advancement for a Dispatcher II below and select your interested title to get hiring information.