Pharmacy Technician

Job Classification: Non-Exempt
Assignment Category: Full Time – 40 hours per week (Monday to Friday, no weekends)
Department: Customer Services Department
Reports To: Pharmacy Services Manager
Salary Range: $17 to $25 / hour
Job Description Summary:
Pharmacy Technicians enroll and help manage members in our chronic disease management program (diabetes, hypertension, hypercholesterolemia, asthma/COPD).

A technician is responsible for ensuring patients’ prescriptions/medical orders are active, billed, and accurately dispensed for timely shipment. Technicians engage our members for refills, assist with physician and pharmacy inquiries requests/questions, outreach to members to discuss operational health alerts and provide additional information. Our pharmacy technicians play a unique and pivotal role in empowering our members to be healthy and well.

Main Responsibilities/Functions:
● Contact patients regarding Gojji disease management services and provide education regarding disease management services
● Receive prescriptions from patients and record the proper patient information following department policies and procedures
● Adjudication of claims and billing prescriptions and understand different insurance types and formulary criteria's
● Assist patients with troubleshooting insurance or mailing issues
● Assist patients with eligibility, prescriptions, refills or diabetic supplies
● Provide prompt, courteous and engaging customer service
● Assist with incoming calls from patients, providers and vendors
● Contact providers to obtain prescription information
● Provide customer related assistance to clinicians (Certified Diabetes Educators, Dieticians, and Pharmacists)
● Dispensing prescriptions and packaging for mailing
● Maintain inventory and supplies
● Accurately record sensitive patient information into databases
● Other duties as assigned

Qualifications:
● High School Diploma, GED or higher
● Active CA State License as a Pharmacy Technician in good standing
● Ability to work in a fast-paced environment
● Ability to easily adapt to change and process improvement
● Ability to work in a team environment
● Able to calculate pharmaceutical dispensing quantities and day supply
● Able to transcribe and read basic medical terminology of prescriptions and medical orders
● Type 35 wpm or greater

Experience:
● Working understanding of HIPAA (Health Insurance Portability and
Accountability Act)
● Knowledge of workflow through both Pharmacy billing Software (Pharmacy
Benefit Management systems) and CRM System (Medical Management systems)

Competencies:
● Detail orientated
● General knowledge of Diabetes and identify common diabetic medications
● Excellent verbal and written communication skills
● Excellent time management skills
● Excellent computer skills
● Willing to adapt to change while maintaining positive team culture

Working Conditions and Physical Requirements:
There are prolonged periods of sitting, standing and working at a computer and on the phone with a headset.

WeCare Pharmaceutical Services, Inc. dba Gojji Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, WeCare Pharmaceutical Services, Inc. dba Gojji Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Phone: 909-693-3376 | www.Gojji.com | Fax: 909-494-5582

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Physical setting:

• Outpatient

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Pharmacy technician experience: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• CA Pharmacy Technician License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person