Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Service Dispatcher. As a Service Dispatcher, you will play a crucial role in coordinating and dispatching service technicians to various locations. Your ability to effectively communicate and manage logistics will contribute to the smooth operation of our service department.

Responsibilities:
- Receive incoming service requests and gather necessary information
- Dispatch service technicians to customer locations based on urgency, availability, and proximity
- Coordinate with customers to schedule service appointments and provide updates on technician arrival times
- Monitor technician progress and provide support as needed
- Maintain accurate records of service calls, including detailed notes and documentation
- Collaborate with other departments such as shipping/receiving, transportation management, and supply chain to ensure efficient operations
- Assist with fleet management tasks, including vehicle maintenance scheduling and tracking

Qualifications:
- High school diploma or equivalent required
- Proven experience in dispatching or logistics coordination preferred
- Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment
- Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and technicians

-Able to work a flexible schedule: 8-4:30PM, 10-6:30PM, 11:30-8PM.

Join our team as a Service Dispatcher and contribute to our commitment to providing exceptional service to our customers. Apply today!

Job Type: Full-time

Pay: $13.00 - $14.50 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person