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Cruzio Internet / Santa Cruz Fiber
Santa Cruz, CA | Full Time
$43k-54k (estimate)
3 Days Ago
Cruzio Internet / Santa Cruz Fiber
Santa Cruz, CA | Full Time
$38k-48k (estimate)
1 Month Ago
Customer Support Associate
$43k-54k (estimate)
Full Time 3 Days Ago
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Cruzio Internet / Santa Cruz Fiber is Hiring a Customer Support Associate Near Santa Cruz, CA

CRUZIO INTERNET is looking for a passionate and energetic person to join our team. This is a fantastic opportunity to join an established and expanding local company.

The right candidate will have:
An interest in connecting people — that’s what Cruzio does!
Excellent communication skills, both written and verbal
Great organizational skills
The ability to work independently and thrive within a team
A positive, solution-oriented attitude
An interest in tech and the internet and a desire to learn more
Prior experience in billing, retail, technical support or customer service is a plus, but not required
Y si hablas Español seria ideal!

If you’re looking for new challenges or ready to kick-start a new career, this could be the opportunity you’ve been looking for!

Excellent advancement opportunities for the right people
Work for a company that always strives to set you up for success using the skills and abilities you already have with opportunities to learn new and exciting things along the way

This is a full-time position
Typical schedule would be Mon-Fri 9am-6pm, with the possibility of Saturday shifts
Starting salary is $18/hr with performance review after 90 days
Vacation time, medical and dental benefits after 90 days.
No phone calls please.

Job Type: Full-time

Pay: $18.00 per hour

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

09/19/2024

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The job skills required for Customer Support Associate include Customer Service, Communication Skills, Billing, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Associate job description and responsibilities

Understand customer requirements so as to provide appropriate clarifications and solutions.

01/11/2022: Chattanooga, TN

Route and direct customer requests to appropriate personnel.

01/03/2022: Allentown, PA

Work within various teams to ensure outstanding customer service.

03/12/2022: Atlantic City, NJ

Support agents can find out which tickets need their attention the most by creating customized ticket views.

02/26/2022: Alexandria, LA

Develop professional relationships with ongoing customers through excellent customer service.

02/25/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Associate jobs

To save time on responding to common questions, Freshdesk lets support reps create canned responses.

03/10/2022: Boca Raton, FL

Listen attentively and actively.

02/25/2022: Charleston, WV

Take ownership and responsibility.

01/18/2022: Utica, NY

Attending training sessions to grow knowledge of products and to develop customer service skills.

02/25/2022: Springfield, MO

Maintain broad knowledge of customer products and services.

01/13/2022: New London, CT

Step 3: View the best colleges and universities for Customer Support Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College