Job Overview:

We are seeking a Customer Advocate to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Duties:

- Communicate with customers via phone, email, and chat to assist with inquiries and issues
- Handle outbound calling to follow up on customer concerns and feedback
- Utilize excellent phone etiquette to ensure positive customer interactions
- Identify opportunities for upselling products or services
- Collaborate with the sales team to address customer needs effectively

Skills:

- Proficiency in English; bilingual proficiency in Spanish is a plus
- Strong communication skills to effectively interact with customers
- Experience in customer service or sales roles preferred
- Ability to multitask and prioritize tasks efficiently
- Demonstrated ability to provide exceptional customer support

If you are passionate about delivering outstanding customer service and have the skills mentioned above, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Language:

• Spanish (Preferred)

Ability to Commute:

• Bozeman, MT 59715 (Preferred)

Work Location: In person