POSITION DESCRIPTION

Position: Bartender

Reports To: Lounge Manager

Position Summary: Responsible for preparing and serving beverages and/or food to guests while delivering outstanding guest service.

“This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job responsibilities and duties throughout the property as assigned and/or as necessary.”

Specific Duties:

• Understand and respond to customers’ needs and ensure a high level of guest satisfaction
• Greet guests in a friendly manner upon arrival, maintain a proactive guest service approach at all times.
• Provide fast, friendly, professional and responsive customer service to hotel guest and staff
• Mix and garnish beverages according to recipe and portion control standards
• Present and serve beverages to guests
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
• Cut, store and ensure product quality of all beverage-related perishables
• Respond professionally to inebriated guests, as needed
• Work well with the team, understanding that it takes a team to accomplish our goals, vision and objectives
• Under all circumstances, reaches towards calmness, tact and creativity to ensure the continued confidence of the public and co-workers
• Assist in maintaining a workplace that is comfortable, clean, and fun
• Ensure the operational effectiveness by delivering superior service and quality products in a consistent manner to both customers and Delta team
• Lead by example, follows direction and ensures all aspects of the operation are met and delivered
• Seek ways to save/generate revenues for the hotel, especially pertaining to the food and beverage operations
• Attend all mandatory department meetings
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
• Maintain confidentiality of proprietary information, and protect company assets
• Other duties assigned by Lounge Manager

Education:

• High School Graduate or equivalent.

Experience and Skills:

• At least six months bartending experience in a full-service bar and/or restaurant required
• Highly energetic, go-getter, motivated individual
• Willing to take initiative and work with little direction
• Excellent communication skills
• Flexible Schedule
• Must be 21 years of age

Physical Demands:

• Stand, sit, or walk for an extended period of time or for an entire work shift
• Must maintain a neat and professional appearance, upholding company appearance standards at all times
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Job Type: Part-time

Pay: $10.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person