Retail Sales Associate Job Description
A Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, help carrying items, suggesting items, lending opinions and providing product information. Individual responsibilities as a Retail Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store’s commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets. Stays current with promotional events and sales.
Requirements:
Basic understanding of sales principles and customer service practices
Proficient in verbal and written English language
Knowledge of customer and market dynamics and requirements
Solid communication and interpersonal skills
Ability to read, write and effectively communicate with customers, peers and management
Telephone etiquette
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
Customer service focus
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
Available to work a variety of hours, which may include early mornings, evenings, weekends.
Available once a Month for Inventory
Retail Sales Associate top skills & proficiencies:
Customer Service
Organization
Sales