Description

Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Parts & Service Administrative Associate. We are seeking an organized and motivated individual to support the administrative needs of the Parts and Service Departments. 

As a leader in the industry, Atlas Bobcat takes pride in providing exceptional quality service for heavy-duty, compact equipment in the Chicagoland area. 

Your New Role: 

• Enter daily hours worked for all service technicians and investigate and resolve time discrepancies. 
• Balance weekly payroll hours.
• Bill, invoice, and track Service Department work orders. Ensure that all information has been obtained and is accurate. 
• Track and document technician labor efficiency.
• Responsible for warranty administration including inputting warranty claim information, organizing warranty invoices, and properly documenting claim details such as amount paid, labor paid, and parts paid. 
• Monitor active manufacturer field modification and communicate this information to the Service Department and customers.
• Notify management of concerns or discrepancies.
• Organize, submit, and file parts receivers and invoices in a timely manner.
• Assist with answering customer phone calls and relaying messages as needed.
• Assist walk-in customers when needed.
• Other duties as assigned.

Requirements

What You’ll Need to Succeed: 

• High school degree or equivalent. 
• Must be able to work in a team environment.
• Strong communication skills.
• Knowledge of Microsoft Office.
• Ability to multi-task.
• Strong organizational skills.
• Prior administrative experience is a plus.

What You’ll Love About Us: 

• Great Company Culture: Great people, a high focus on values, professional development opportunities as well as company events (food trucks, BBQ’s, holiday parties, retirement celebrations and sporting events, to name a few!)
• Focus on Personal/Family Balance: Monday-Friday schedule. 
• Rest and Relaxation: Generous PTO (paid time off) AND 8 paid holidays.
• Health Benefits: Medical with HSA and FSA options, Dental and Vision Plans.
• Life and Disability Benefits: COMPANY PAID Life Insurance, Short- and Long-Term Disability Plans
• Prepare for the Future: 401(k) with company match

Atlas is proud to be an Equal Opportunity Employer (including disability/veterans) and Drug Free Workplace