We are looking for a bilingual customer-oriented fast paced service representative! We are looking specifically for someone who maintains an extremely high mental fortitude! Our Account Executive, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and empathy. The best people for this position are genuinely excited to help other and care for their community. They’re patient, empathetic, and passionately communicative. They love to talk.

Responsibilities

• Manage large amounts of activity to promote office growth
• Generate sales leads for current customers and referrals
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers

Skills

• Experience in customer service
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening/note taking
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Low average first year income for a brand-new unlicensed rep is from $39,000 - $69,000. We have seen many exceed that and most fall in the range from $52,000-$85,000. This is performance based!

Job Types: Full-time, Contract

Pay: Up to $6,400.00 per month

Benefits:

• Employee assistance program
• Employee discount
• Life insurance

Experience level:

• No experience needed

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Yearly bonus

Travel requirement:

• No travel

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Lake Stevens, WA: Relocate before starting work (Required)

Work Location: Multiple locations