Analytik Jena US, a company of the Endress Hauser Group, is seeking a Service & Applications Engineer who has great passion for providing professional customer support and problem solving. Analytik Jena is the premier provider of chemical analysis instruments like Mass Spectrometry, ICP, EA and TOC.

Role Responsibilities

• Customer site preventative maintenance, service, installations, and chemistry applications of instruments, perform IQ/OQ on ICP-MS, ICP-OES, EA and/or TOC analytical instruments.
• Diagnose instruments via remote diagnostics and phone support.
• Perform customer training and run chemistry samples to support Analytical instrument sales.
• Cover primarily the central & western regions; cover other regions as needed.

Qualification Profile

• Bachelor Degree or higher in relevant Chemistry or Biological sciences or engineering, such as Biochemistry, Biomedical engineering or other relevant majors
• Experience servicing or using ICP-MS and/or ICP-OES strongly preferred
• 2 years of experience servicing chemical analysis instruments
• Will train Lab Chemist who has ICP instrument user experience, who has aptitude and attitude to service instruments in the field
• IQOQ, GMP and/or GLP knowledge helpful
• Valid driver’s license and good driving record
• Fitness and ability to lift up to 50 lbs and perform instrument maintenance and repairs
• Overnight weekday travel ~ 55-70%
• Majority of time will be spend in Canada
• The ideal candidate will be located in the East Region of the United States

Company Info

At Analytik Jena, we develop, manufacture, and distribute high-precision instruments and solutions for chemical analysis and life science applications. These are employed in both research and industry, whether to secure food quality or to recognize hazards to health and the environment. As part of the Swiss Endress Hauser Group, we are able to connect the traditions of our home base in Germany with the possibilities of a globally active company. Our work together is open, friendly, and creative. Pursuing our core values of Commitment, Excellence, Sustainability, and Friendliness, we will place our trust in you from day one to work with us towards achieving our goals.

Endress Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.