Job description

Lead Front Office Coordinator
Position Summary

The Lead Front Office Coordinator will be a part of our dermatology team which aims to deliver the highest level of patient care. In addition to a strong commitment to patient care and customer service, the ideal candidate must have the ability to multi-task in a busy office, have a positive attitude, and be a team player! With the proper interpersonal skills, leadership and management qualities, diligent work ethic, and excellent job performance, this employee may have the opportunity to advance to the role of a full-time Practice Manager.

Essential Duties and Responsibilities

• Greet patients in an enthusiastic, friendly, and helpful manner
• Answer telephone calls on a multi-line system promptly and retrieve messages
• Schedule New and Follow-up appointments on a cloud-based system
• Check in patients before visits, updating demographic information and verifying insurance information and eligibility
• Perform transactions for co-payments, outstanding balances, cosmetic services, and retail products
• Answer questions about medical, surgical, and cosmetic services and products
• Take detailed messages from patients in the electronic health record
• Answer billing and insurance questions
• Sort and send mail
• Scan and fax documents and provide other administrative duties as needed
• Other assigned duties as needed
• Manage schedule of two healthcare providers, and likely up to four providers, as practice grows

Minimum Requirements

• 2 year prior Medical Receptionist experience (preferred)
• Prior experience with EMR systems (preferred)
• Education: High school or equivalent (required)
• US work authorization (required)
• Team player who works well with others
• Motivated by the goal of providing exceptional patient care
• Detail-oriented and organized with the ability to multi-task
• Excellent communication skills- professional, articulate, positive, personable, and energetic
• Strong computer skills and familiarity with Apple operating systems
• Bi-lingual preferred, but not required
• Ability to be empathetic with patients; ability to maintain confidentiality

How to Apply
If you are interested in joining our dermatology practice in Arlington, VA, please upload your resume and a cover letter directed to “Arlington Dermatology” to the Indeed website. A COVER LETTER SPECIFICALLY ADDRESSING WHY YOU ARE INTERESTED AND WOULD BE A GOOD CANDIDATE FOR THIS POSITION AT ARLINGTON DERMATOLOGY IS REQUIRED TO BE CONSIDERED FOR AN INTERVIEW. We are excited for the possibility for you to join our team!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Arlington, VA 22203 (Required)

Ability to Relocate:

• Arlington, VA 22203: Relocate before starting work (Required)

Work Location: In person