This position is located out of Jefferson Hospital at 565 Coal Valley Rd, Jefferson Hills, PA 15025. Your first day you will report to our location in Pittsburgh, PA 15205. The schedule is Thursday - Monday, 8:00 A - 4:30 P.

Allegheny Health Network Home Medical Equipment is hiring an HME (Home Medical Equipment) Specialist. The HME Specialist works with physicians and clinical staff within the hospital and clinical setting to provide comprehensive care to orthopedic, neurosurgery, trauma, and general practice patients. They are responsible for the receipt, qualification, fitting, delivery, and processing of referrals received from the facility while providing excellent internal and external customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process referrals, obtain authorization, documentation, and physician orders to support dispensing criteria, and take the necessary steps to obtain missing documentation.
• Provide clear instructions to patients and caregivers to ensure understanding of the equipment.
• Comply with all hazardous and infection control procedures and proper PPE.
• Presents a positive image of AHN HME through professional appearance and behavior.
• Verify benefits to ensure coverage and correct setup with the system and communicate to the customer.
• Educate customers on the proper use of equipment, complete training confirmation documents, and the equipment distribution, including but not limited to orthotics, compression, bent metal, and oxygen.
• Capture and maintain business services with facilities and explore potential growth and sale opportunities.
• Ensure proper fit and demonstrate knowledge of orthopedic devices through accurate measurement, fitting, and removal of appliances.
• Maintain and complete quarterly on-site inventory and collaborate with the sales team.
• Document and maintain a tracking system for all work completed to reflect efforts and weekly referral volumes.
• Weekend on-call and Holiday coverage as needed.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Travel requirement:

• No travel

Experience:

• Hospital: 1 year (Preferred)
• Home Medical Equipment: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Jefferson Hills, PA 15025 (Required)

Ability to Relocate:

• Jefferson Hills, PA 15025: Relocate before starting work (Required)

Work Location: In person