Full Job Description

The Advantage Group has 5 dealerships and over 300 employees. We have a strong presence in the Chicagoland area, with 5 dealerships. We are searching for talented individuals to begin a new and exciting legacy in the U.S. market. Will train the right candidate for the position if no experience.

Now is a booming time to be a part of the car business. We need strong KBB customer service/buying agents. This is your opportunity to make a great income while being part of an exciting and growing organization. This job could be the best move of your career.

Benefits

• 401(k)
• Dental Insurance
• Health insurance
• Life insurance
• Paid time off

Referral program

• Health, Dental & Vision Insurance
• BCBS Health & Wellness Discounts/Programs
• Life Insurance
• 401(k)
• Paid time off / Vacation
• Employee Vehicle Purchase Policy
• Employee referral bonuses

Responsibilities

• Manage a high volume of customer inquiries
• Engage and follow up with the hundreds of leads we receive monthly through phone, email, and text.
• Set appointments at the dealership for appraisal and purchase.
• Greet, confirm appraisal, and include the client in all steps of the process while transacting with the vehicle.
• Leverage all software and data provided to confirm and offer the appraisal amount for the vehicle purchase. This is inclusive of confirmation of their KBB ICO and describing any write downs regarding the confirmed appraised offer.
• Update client information in our CRM Report daily.
• Must be able to contribute to a positive team environment as this position is highly collaborative.
• This is an A-Z approach. The optimal candidate will work the lead from beginning to end.

Qualifications

• Self-motivated and energetic
• A friendly/professional demeanor with excellent written and oral communication skills
• Strong organizational skills with the ability to multitask and meet daily goals
• Product knowledge/function is critical with all the different vehicles daily.
• Any auto industry experience a plus, specifically with Vinsolutions access, or appraising physical inventory with elead.

Must possess:
*Great phone skills
*Be very organized and have strong follow up ability 
*Absolutely must have a positive optimistic personality and be excited to learn a new position
* Must be 100% honest and transparent with our customers at all times