Your specific duties in this role will include: answering phones, reviewing inbound emails, responding to customer calls and online leads in timely manner.

· Educate customers on our services, capabilities, rates and availability and quote projects via phone

· Utilize Ace dispatching & schedule management software to ensure timely and accurate scheduling of customer needs, keeping in mind logistics of projects and travel time

Specific qualifications for the role include:

· High school diploma or GED

· 2 years of administrative assistant/scheduling experience

· 2 years of customer service and/or inside sales
· Very comfortable with selling process and willing to lead customers through buy decision
· Highly organized self-starter and detail-oriented 
· Able to interact effectively and influence both customers and our craftsmen
· Strong customer service skills and solution-focused attitude, willing to try new things 
· Adept at using multiple software applications; Microsoft Office, Outlook, Excel, Word
· Exceptional verbal and written communication and interpersonal skills
· Additional non-required experience and skills a plus: Sales and/or Marketing understanding and experience
· QuickBooks Online or other accounting knowledge

Flexible work from home options available.