Create a better future Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future. Job scope The Regional Product Support Specialist will be responsible for the Mill Wears product line, sales, installation assistance as well as inspection and measurements on site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region (Canada/USA/Mexico) to drive the growth and offer technical expertise for the Milling Wears product line. Your responsibilities Manage the customers and their mill liners throughout the product life cycle Identify and develop new business in the region Provides feedback into the business regarding customer needs and market intelligence Maintain opportunities in the CRM system Monitor industry for updates and changes in the product landscape Be able to perform liner scanning on customers sites, review data and present feedback Work closely with product line, engineering and sales teams across FLS. Self driven and able to work with minimum supervision. Ability to support Proposal department on complex solutions. What you bring Good communication skills, written and spoken. Able to travel up to 75%, domestic and international travel. Must be physically able to climb onto structures and stairs in industrial plants and mines. College degree or equivalent experience. Minimum 10 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus. Minimum 2 years of experience with Mill Lining product. As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials. What we offer Competitive benefit package including health, dental, disability, life, and voluntary insurance options Time to recharge through PTO, plus 10 annual holidays, and parental leave Work-life balance with a flexibility work schedule so you can focus on professional and personal priorities Retirement preparation with a 401(k) and company matching Financial support for continuing education Employee Assistance Program An equal opportunity employer committed to creating a diverse and inclusive workplace A global network of supportive colleagues and growth opportunities As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. Please apply by clicking "apply" on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible. Candidates will be contacted by email. No recruiters and unsolicited agency referrals please. FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. Our operations span the globe and we are more than 9,000 employees, present in more than 60 countries. In 2023, FLSmidth generated revenue of DKK 24.1 billion.