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1845 Taste Texas is Hiring a Lead Hostess Near Flower Mound, TX
1845 Taste Texas is looking for a Lead Hostess!
You’ll be the face of our restaurant and with a guest-first focus. The Lead Hostess is responsible for coordinating the operation and flow of the dining room, adjusting seating capacities to balance guests, and maximizing cover counts.
You must be able to work well under pressure in a fast-paced environment while maintaining poise and a professional demeanor, and effectively communicate with the Management team in order to provide our guests with the exceptional level of service they deserve.
To get started, please fill out this survey: https://go.cultureindex.com/s/DOxcMU3mjK
Responsibilities
- Enthusiastically welcome every guest at the door and acknowledge VIP guests by name
- Effectively use and understand our online reservation system
- Oversee, manage, and maximize guests reservations and restaurant seating capacity
- Look over daily reservation notes prior to the shift and communicate with FOH Management regarding any VIP guests or special requests when necessary
- Assist in communicating hiring needs
- Train and continuously expand the knowledge of current and new host team members
- Recognize opportunities to enhance the guest experience
- Anticipate needs of any special reservations or VIP guests
- Communicate seating needs to host team, management, and server assistants/bussers
- Promote the company’s elevated level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to the guests’ needs
- Monitor which tables are in use, available, and understand the flow and timing of our dining experience
- Be aware of when tables are reset and ready for guests and ensure the host team is paging/texting and seating guests as quickly as possible
- Be informed of peak time slots and adjust the wait time accordingly
- Keeps an accurate count of guests providing the kitchen and management with updates regularly
- Frequently check back and communicate with guests who are waiting to be sat
- Communicate with management about any tables who were under-quoted on the wait list or were sat after their reservation time
Skills
- Minimum 1-3 years of experience as a host, Lead hostess experience preferred
- Warm and outgoing personality with a passion for restaurants and customer service
- Excellent communication skills
- Patience and customer-oriented approach
- People-person with a friendly, professional attitude
- Responsible and trustworthy
- Leadership skills and willingness to train others
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Host/hostess: 3 years (Required)
Work Location: In person
Job Summary
Full Time
$21k-27k (estimate)
08/19/2023
05/16/2024
The job skills required for Lead Hostess include Customer Service, Communicates Effectively, Communication Skills, Leadership, Team Management, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Hostess. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Hostess. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Lead Hostess, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Hostess for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Hostess job description and responsibilities
The Lead hostess is a senior role in the hospitality industry responsible for providing leadership to a team of hostesses at the restaurant, club, or hotel.
03/05/2022: Detroit, MI
Her job description entails the delivery of top quality service to guests.
02/27/2022: Macon, GA
She will have friendly demeanor and excellent interpersonal relationship skills to be able to relate well with clients of diverse background and status.
04/03/2022: Somerset, NJ
The Lead hostess role also involves constant communication, both verbally and otherwise with clients, therefore, her communication skill is expected to be well horned.
04/24/2022: Huntington, WV
Her duties also entail resolving customer complaints amicably. She can refer complaints beyond her power to the appropriate supervisor.
03/29/2022: Altus, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Hostess jobs
Her job also involves escorting clients to their respective tables and providing them with drinks and the menu.
04/15/2022: Bridgeport, CT
She should have a good understanding of the workings in the organization to enable her communicate estimated wait time to clients.
04/06/2022: Peoria, IL
Her role places her as a link between the management and clients, therefore, issues related to customer concerns and safety are communicated to the management promptly by the head of the hostesses.
04/06/2022: Lansing, MI
The best head hostess is one that treads and relate diplomatically and courteously with clients, and so should be able to speak in diplomatic and courteous manner on the phone when communicating with clients and other members of staff.
03/09/2022: Tacoma, WA
She should be trustworthy and reliable, since she may be saddled with the responsibility of handling cash when necessary.
03/01/2022: Kennewick, WA
Step 3: View the best colleges and universities for Lead Hostess.
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