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SERG Restaurant Group is Hiring a Host/Hostess - Poseidon Near Hilton Head Island, SC
Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
- Promote, work, and act in a manner consistent with the mission of the SERG Restaurant Group.
- Warmly and graciously greet all guests and seat them at tables.
- Open the front door for guests entering or leaving the restaurant when possible.
- Provide guests with menus and inform them of their server's name upon seating.
- Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with guests to ensure satisfaction with food and service.
- Answer telephone calls and respond to inquiries or transfer calls.
- Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
- Inform guests of establishment specialties and features.
- Receive and record guests' dining reservations.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Relay messages to servers and bussers as needed.
- Thank guests as they leave and invite them to return.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Assist with preparing and serving food and beverages.
- Able to understand and speak using the predominant language(s) of guests
- Able to work in a standing position for long periods of time (up to 5 hours)
- Possess organizational and multi-tasking skills
- Ability to communicate clearly
- Exceptional grooming habits
- Reliable transportation
- Must be eligible to work in the United States
About the Organization
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Benefits
*Health Insurance for qualified individuals*Supplemental Insurance for full-time and part-time employees*Discounts at all of the SERG sister restaurants*Opportunities for advancement
Salary
This position is currently accepting applications.
Job Summary
Full Time
$21k-27k (estimate)
06/12/2024
06/25/2024
serggroup.com
HILTON HEAD ISLAND, SC
25 - 50
2009
ALAN WOLFE
$5M - $10M
Restaurants & Catering Services
Related Companies
About SERG Restaurant Group
AT SERG, WE ARE DEDICATED TO PROVIDING OUR GUESTS WITH QUALITY CUISINE, EXCEPTIONAL SERVICE AND GENUINE HOSPITALITY AT EACH OF OUR AWARD-WINNING RESTAURANTS. SERG Restaurant Group believes in creating a totally satisfying and memorable dining experience for every guest, every time by maintaining a SERG commitment to excellence. In 1984, Hilton Head was hungry for a real neighborhood pizzeria experience and we were happy to deliver! The sheer delight we saw on the faces of our first Giuseppis Pizza & Pasta customers made us so happy, in fact, that we had to do it again. And again. And again. To ...
day, the SERG award-winning family of restaurants includes: Giuseppis Pizza & Pasta in Hilton Head and in Bluffton; One Hot Mamas American Grill in Hilton Head and Bluffton; The Black Marlin Bayside Grill & Hurricane Bar; The Lodge; Skull Creek Boathouse; WiseGuys, Marley's Island Grille, Poseidon, Marleys Shrimp & Burger Shack, Skull Creek Dockside, Charbar Co., Holy Tequila and Whiskey Room. The constant in all of the restaurant concepts is the passion SERG shares for creating a memorable dining experience. We have come a long way since we delivered that first pizza, but the philosophy that is served up every day in every SERG establishment remains the same: Real people. Real Food. Real Passion.
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