Attic Bros has an exciting opportunity for a full-time position as a Scheduler/Office Administrator.

You will be responsible for managing all incoming communications such as calls & emails, assigning sales leads, and dispatching and assigning those leads to our sales team.

We are a privately held family business that has operated in the Bay Area for over 10 years. We provide an outstanding foundation and support to eager and work-driven people to be successful.

This is an advanced position, and we are looking for seasoned applicants who have mastered this responsibility. This is not an entry-level position.

We are committed to creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential and to reach where we’re headed in the future.

Requirements

• Must be able to work Mon- Fri, 8AM- 5PM (with one hour lunch rest breaks)
• Must be experienced in taking a high volume of incoming calls, emails, and customer service
• Must be experienced in filtering and determining qualified sales leads
• Must be experienced in managing lead programs such as Yelp, Next Door, Google Business. etc.
• Dispatch / Scheduling appointments
• Manage communications; managing incoming phone calls, email, yelp messaging
• Strong problem-solving skills, required to resolve/delegate action for the clients when in need of something
• Provide customer service and solutions to leads and clients
• Must be independent and able to work with little supervision
• Communicate with clients with courtesy with a high level of professionalism
• Collect payments from customers and pay invoices
• Order supplies for the office as well as materials for our technicians
• Assist with office general operations
• Maintain lobby and shared common areas
• Provide basic admin support

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Schedule management: 2 years (Required)
• Professional Office: 3 years (Required)
• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person