Charlottesville’s Finest is Hiring a dynamic goal driven personality!

Trend Salon, voted 2023, 2022, and 2021’s Charlottesville’s Finest Hair Salon, is in growth mode!

We are looking for full and/or part-time Customer Service Coordinator to add to our salon.

The perfect candidate will have a strong sense of customer service and a bright, sunny personality! They must thrive in a fast-pace environment. We are looking for those that can multitask, are organized, have a passion for working with people, and can deliver fabulous customer service. Lead positions can be offered for the right candidate!

Duties will include the following:

· Warmly greet clients - Check them in upon arrival, verifying contact info and offering upgrades to services

· Check clients out at the end of their service reaching rebooking and retail targets

· Answer phone calls and assist the client as necessary including satisfaction issues

· Schedule and coordinate all client appointments and services. Manage the appointment book and staff schedules

· Handle opening & closing procedures such as balancing the cash drawer and change

· Offer stylist support with services. This can include sweeping hair, cleaning space between clients, and prepping for the next service.

· Maintain a clean salon space and retail areas

-Help meet team goals, including retail sales, bookings, and service upgrades

Our salon is open weekdays until 8pm and Saturdays until 7pm. We are not open on Sundays.

We offer competitive compensation, bonus opportunities, tip out, discounts on salon services, insurance, retirement and paid time off!

We love learning the newest trends and techniques and are dedicated to education, growth, and opportunity! This is an excellent career opportunity in a fast paced environment and fun industry! We’d love for you to join us!

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Weekends as needed

Application Question(s):

• Do you have good communication skills?

Are you able to professionally handle conflict?
Are you able to stand for extended hours(2 consecutive)?
Do you have a good work ethic?
Are you dependable?
Do you have a reliable ride to work?

Education:

• High school or equivalent (Preferred)

Work Location: In person