Job Summary:
The Service Lane Assistant at Basney BMW Mazda is responsible for providing excellent customer service and support for the service department. This individual will work closely with customers and service advisors to ensure a smooth and efficient service experience. This is a full-time hourly position in the auto industry located in South Bend, Indiana.
Compensation & Benefits:
The Service Lane Assistant role offers a competitive hourly rate of $12 to $14 per hour, paid on a weekly basis. In addition, employees will have access to benefits such as health insurance, retirement plans, and paid time off.
Responsibilities:
• Greet customers and assist them with checking in for their service appointments
• Maintain a clean and organized service lane area
• Assist with checking in and out loaner vehicles
• Communicate updates and information to customers regarding their vehicle status
• Provide support to service advisors and technicians as needed
• Other duties as assigned by management
Requirements:

• Clean Driving record and ability to drive customer and company vehicles
• High school diploma or equivalent
• Previous customer service experience, preferably in the automotive industry
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to work in a fast-paced environment
• Basic knowledge of automotive terminology and procedures is a plus
• Must be able to work full-time hours and occasional weekends as needed

EEOC statement:
Basney BMW Mazda is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We are committed to providing reasonable accommodations for individuals with disabilities in the recruitment and hiring process.