SUMMARY: Responsible for bar set-up, mixing of drinks, service and clean-up. In so doing, is expected to direct all efforts toward guest satisfaction, the achievement/maintenance of division standards and profit maximization. All associates are expected to promote and uphold the Samoset Standards of Excellence; Smile, Assume responsibility, Maintain a well groomed, professional appearance, Own every guest inquiry, Speak in a professional manner, Exceed guests’ expectations and Take pride in your work and in the resort.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Adhere to all standard policies and procedures.

Performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction.

Maintaining a cooperative, team-like attitude in working with supervisors and fellow associates (both within the department and in other hotel departments), to help to achieve our common goals of maximizing guest satisfaction and profit margins.

Maintaining a positive attitude toward the hotel and the job being performed.

Reporting to work on time (as scheduled) and in proper uniform/attire.

SPECIFIC RESPONSIBILITIES:

Have bar set up and ready to go prior to opening.

This involves the following:

Obtain an adequate supply of the following (to last through the duration of the function if feasible: ice, water, mixers, all ingredients necessary for preparing drinks. Glasses, garnishes, napkins, stir sticks, liquor, beer and wine.

Have on hand the following: Trash containers, jiggers, pourers, corkscrew/bottle/can opener, ice scoops.

Physical bar is to be clean and organized.

Prepare and serve drinks to the highest standards with garnishes.

Never leave your bar during a shift unless properly relieved by another bartender.

Courteously receive all guest requests. If you cannot comply with a request, or it is beyond the scope of your responsibility, turn the request over to management.

At all times, the bar area should be maintained in a clean and organized condition, “clean as you go”.

After shift is over the guests have left the bar, break-down and thoroughly clean the bar.

Mixes/other ingredients, condiments, napkins, stir sticks and other supplies stored properly for future use.

Thoroughly wash and properly store all small measuring/mixing/serving equipment, trays and tray stands.

Completely wipe down bar upon completion of bar event.

As requested, report to liquor store room or beer cooler to assist and/or perform other duties.

Notify management of any needed repairs on the equipment you use.

Report all guest/associate accidents immediately to the most easily accessible manager.

Follow all local/division energy conservation and accident/loss prevention guidelines.

Perform any other duties as assigned by supervisor or a manager.

The hotel functions seven (7) days a week and twenty four (24) hours per day. All associates, both management and hourly, must realize that fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business demands.

EXPECTATIONS TOWARDS OUR GUESTS AND FELLOW ASSOCIATES:

Smile and greet every guest. Speak to each guest in a warm, friendly, courteous manner. Display genuine and enthusiastic interest in the guest; pay complete attention. Anticipate guest needs to be flexible in responding to them. Be knowledgeable about your job. LEARN to take ownership of guest issues and resolve them. The resort is comprised of many different departments and work groups. Team work is essential to provide the highest quality of Guest services.

Job Types: Full-time, Part-time, Seasonal

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Experience:

• Bartending: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Ability to Relocate:

• Rockport, ME 04856: Relocate before starting work (Required)

Work Location: In person